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CU*BASE News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Here Comes the Next Collections Roundtable! 

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Take a Look at the CU*Answers University Courses for August! 

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More

Lender*VP Invites You to Learn About REPAY Payment Solutions 

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

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Mark Your Calendar for the Next Online Banking Rollover

Mark Your Calendar for the Next Online Banking Rollover

On Wednesday, February 14th, from 5:00 AM to 6:00 AM ET (2:00 AM to 3:00 AM PT), we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business.  During this one-hour period, online and mobile banking will run live on servers at our… Read more »

Business ContinuityClient NewsCU*Answers
Feb 9, 2024

January Owner’s View Monthly Recap

January Owner’s View Monthly Recap

Check out recent programming changes in the January 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

Client NewsCore SoftwareCU*AnswersDocumentationOwner's View
Feb 7, 2024

Video of the Week: Performing a Cash Advance Transaction

Video of the Week: Performing a Cash Advance Transaction

Performing a Cash Advance Transaction Need a quick way to show your staff how they can post a cash advance for a member in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Feb 5, 2024

[The Pulse] 2024 Business Continuity Plan Now Available

[The Pulse] 2024 Business Continuity Plan Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently completed the 2024 CU*Answers Business… Read more »

Business ContinuityClient NewsCore SoftwareCU*Answers
Jan 29, 2024

Video of the Week: Posting a Payroll

Video of the Week: Posting a Payroll

Posting a Payroll Need a quick way to show your staff how they can use CU*BASE to post a payroll?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Jan 29, 2024

Updates Relating to Annual CU*BASE Maintenance

Updates Relating to Annual CU*BASE Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Yesterday, January 28th, we performed annual maintenance to CU*BASE program libraries.  As part of this maintenance, there were a few file updates implemented, which can be reviewed here. We will be posting any/all issues related to this weekend’s maintenance on the CU*BASE Alerts page, compiled into a single alert… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Jan 29, 2024

Don’t Forget: Changes to the CU*BASE LOS Arriving this Weekend

Don’t Forget: Changes to the CU*BASE LOS Arriving this Weekend

On Sunday, January 28th, we will be implementing a project that will change the way that incomplete loan applications are routed in CU*BASE, how online credit card payments are calculated, and (if configured) how LOC payments are calculated.  To help prepare your credit union for these changes, we’ve compiled a variety of resources, which we… Read more »

Client NewsCU*AnswersLender*VP
Jan 26, 2024

Updated Deployment Plan for IBM i Access Upgrades – Complete Yours by 5/1/2024

Updated Deployment Plan for IBM i Access Upgrades – Complete Yours by 5/1/2024

UPDATE FEB 1, 2024:  An issue with the latest upgrade has been found.  We have reached out to IBM for assistance and will provide additional details when we have determined a resolution for this issue. In the meantime, we recommend that clients not perform the IBM i Access upgrades until this issue has been resolved…. Read more »

Client NewsCU*AnswersNetwork Services
Apr 23, 2024

Video of the Week: Quoting a Loan Payoff Balance

Video of the Week: Quoting a Loan Payoff Balance

Quoting a Loan Payoff Balance Need a quick way to show your staff how they can use CU*BASE to quote a loan payoff balance for a member?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Jan 22, 2024

Important Training for Changes Coming to the CU*BASE LOS in Late January

Important Training for Changes Coming to the CU*BASE LOS in Late January

If your credit union has online credit cards, please be aware that payments will be calculated differently starting at the end of January 2024! At the end of January, we will be implementing a project that will change the way that incomplete loan applications are routed in CU*BASE, how online credit card payments are calculated,… Read more »

Client NewsCU*AnswersLender*VP
Jan 19, 2024
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Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of July 2025! View Topics

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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  • Take a Look at the CU*Answers University Courses for August!
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  • Take Advantage of the NEW 1Click Autopilot Program!
  • In Case You Missed It – Late July 2025
  • Join Us for Asterisk Intelligence Week, August 18-21!
  • Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!
  • Here Comes the Next Collections Roundtable!
  • Learn All About Retailer Direct – Join Us for a Live Demo!
  • CBX Updates and Information
Take a Look at the CU*Answers University Courses for August!

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More

Lender*VP Invites You to Learn About REPAY Payment Solutions

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

Here Comes the Next Collections Roundtable!

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

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