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Don’t Forget: The Next HA Rollover is Coming in November – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. For our fall HA Rollover, we will be performing two exercises – one for the CUAPROD environment and another for the CUAPROD2 environments, as follows: The HA… Read more »
Cybersecurity Awareness Month 2026 – Stopping Email Account Takeover
Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program, along with active participation from credit union executives and board members. As part of this year’s Cybersecurity Awareness Month, CU*Answers Network Services has published a series of articles on hot topics we… Read more »
Join a Conversation on CU*PAY – Help Shape the Future of Payment Processing
CU*PAY is building the payments system that credit unions deserve – cooperatively owned and priced for the institutions that build it. Join a Conversation on CU*PAY to hear what your peers are saying about their card processing platform! During our upcoming session, we’ll discuss where we are currently at with the CU*PAY build. We’ll also… Read more »
Cybersecurity Awareness Month 2026 – Why Patch Management Matters
Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program, along with active participation from credit union executives and board members. As part of this year’s Cybersecurity Awareness Month, CU*Answers Network Services has published a series of articles on hot topics we… Read more »
Join Lender*VP for a Refresher on Contract Variable Rates in CBX
Attention credit unions with HELOCs or ARM Loans using Contract Variable Rates Need a refresher on the Contract Variable Rate process in CBX? The Lender*VP team invites you for a training session – we’ll take a look at topics including: How to update your rates Confirm that rates are accurate Maintain contract screens Discuss printing… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/27/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
An Open Discussion on CU*Chat – From the Current Experience to Future Enhancements
A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless and secure via CU*Chat! Plus, any documents or images the borrower sends will… Read more »
Don’t Forget: The Next HA Rollover is Coming in November – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. For our fall HA Rollover, we will be performing two exercises – one for the CUAPROD environment and another for the CUAPROD2 environments, as follows: The HA… Read more »
CBX 26.10 Release Updates
As a reminder, the CBX 26.10 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on October 25th. We will be posting any/all issues related to the 26.10 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be sending out… Read more »
Update for CBX Station Control and Native Receipts Arriving 10/25/26
Automatic update coming Sunday, Oct 25 CBX Station Control and Native Receipts will update on their own this Sunday. Check your workstations Monday morning to make sure the update installed. UPDATE INSTALLS: Sun, Oct 25 YOU VERIFY: Mon, Oct 26 Using Threat Locker or similar security software? These workstations may need intervention to get the… Read more »
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