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The Next HA Rollover is Coming in November – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. For our fall HA Rollover, we will be performing two exercises – one for the CUAPROD environment and another for the CUAPROD2 environments, as follows: The HA… Read more »
Turn Core Data Into Actionable Member Intelligence – Join CU*Answers and EDGE for an Interactive Webinar
Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work! We’ll explore a range of ways that this data can benefit your credit union, including reducing manual processes, supporting smart lending decisions, improving the… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/06/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
A Note for Freddie Mac Clients: Generating Daily Investor Reporting Files in CBX
Attention credit unions who service Freddie Mac loans Per Freddie Mac, servicers are being encouraged to implement daily investor reporting as soon as you are operationally ready to do so. Please review this notice for additional details. Great news: CBX already grants you the ability to generate daily reporting files for Freddie Mac. Going forward,… Read more »
Mark Your Calendar: HA Rollover for Lending API Systems Occurring 10/7/26
On Wednesday, October 7th, we will be performing a rollover for the High-Availability (HA) systems that support Lending APIs, including systems that communicate with CBX, Integration Manager and Retailer Direct. The rollover is scheduled to begin on Wednesday, October 7th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET… Read more »
Tips for REPAY Clients: Reviewing API Transactions
The following announcement applies to credit unions who utilize REPAY for real-time electronic payments: Did you know that the REPAY Portal includes dashboards and reports that can help your credit union handle transactions that did not post? If you encounter issues with balancing due to payments that did not post via the API, we encourage… Read more »
Your Credit Union Has Questions, Our Teams are Here to Help!
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services Team or the Network Services Team. The Client… Read more »
Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CBX Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CBX Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Conversations On Education – CU*Answers Online University (TLC)
Join us for a Conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
September Owner’s View Monthly Recap
Check out recent programming changes in the September 2026 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CBX and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
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