Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
A Note From the VP of Education Happy birthday to CU*Answers! By now you’ve heard about how 2020 marks the 50th anniversary of our CUSO. In the spirit of the year-long celebration that’s being planned, the Education Team has worked very hard with our other teams to deliver you some really great education content in… Read more »
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »
Effective Thursday, February 1st, all New Member Accounts will require a 2-business day hold on all checks. Please visit the Xtend website to view the updated Xtend Shared Branching Policies and Shared Branching Teller Correction Form. If you have any questions, please contact Danielle O’Connor at: firstname.lastname@example.org
Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the first session of the 2018 Collections Roundtable Series, for whichever session you’d like – or both! Tuesday, February 13 Morning Session: 9:30 AM – 12:00… Read more »
Using Search Filters Need a quick way to show new staff how to use CU*BASE search filters? If so, refer them to this video, which has been viewed 948 times! Find out why this video is so popular among CU*BASE users and check it out today! Play Video Check out our entire collection of… Read more »
CU*Answers Business Continuity Plan: 2018 Release Now Available As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, January 30 2:00 PM – 2:30 PM ET Getting to Know Xtend This webinar highlights Xtend’s Value Proposition… Read more »
Get Bundled Up with Xtend Marketing Campaigns Buy a bundle of Xtend marketing campaigns with our RevGen service. Sign up before January 31st to enjoy a $100 discount off the base fee of your choosing. Use Xtend’s ePackage or Full Service program tiers to enjoy up to 6 multi-channel marketing campaigns with ROI reporting at a great,… Read more »
Join Keegan Daniel, Heather French, and Marsha Sapino as they review the top new features of CU*BASE that were released in 2017. There have been many great additions to CU*BASE over the last year; the CU*Answers Management Services team will discuss these features, as well as provide guidance as to how we can help you… Read more »
Your Target Audience and ROI Reporting Source Enjoy member reports (queries) for life with our new Target Audience Composition tier of the RevGen program! Sign up before January 31st to enjoy a $100 discount off the set-up fee. Xtend will build your target audience files and hand you the instructions so you can refresh and use… Read more »
Multiple Authentication Convenience Options (MACO) offers members the ability to authenticate into their membership from the mobile app using their fingerprint, PIN, voice, or facial recognition. Join the CU*Answers Internet Retailer Support Center in learning how your credit union can launch MACO as part of your CU*Answers mobile app! Join us for our upcoming webinar,… Read more »
Sales and Marketing Reps! It’s time to mark your calendar for our semi-annual Sales and Marketing Roundtable at Xtend! We know you’re very busy and important, which is why we’re letting you know about this event in advance. RSVP below & provide topics for discussion! RSVP The Xtend Team Important Dates: What: Xtend Sales &… Read more »