Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
You may also want to check out the press release section.
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »
Check out our Custom Campaign service! CU*Answers Marketing offers a variety of campaigns for multiple platforms available on our online store. But what if you have an idea for something not listed in our store? CU*Answers Custom Campaigns are the perfect solution! Have a service you would like to highlight? Looking for promotional materials for… Read more »
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Did you know? The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union! These query results will be provided as a database file in your QUERYxx CU*BASE library. Training is also available upon request, so that you can run the query on your own in… Read more »
Rescheduled from our original targeted date of March 17th, the high-availability rollback event will now be occurring this weekend. The rollback process will begin Sunday, April 7th at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD,… Read more »
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Join us for the 9th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 15th, from 9:00 AM to 3:30 PM ET. The morning will consist of presentations by: Jim Vilker, CU*Answers AuditLink Advisor and Brian Knight,… Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Attention Xtend Clients, At Xtend’s Board of Directors meeting in March, the 2024 XSB Guidelines were presented and approved based on recommendations from the Xtend Shared Branch Advisory Committee. The updated guidelines have been posted to the alerts page found in CU*BASE. The changes include: Removing large check notifications. Extending hold requirements from 2 to… Read more »
Attend our next Learning Cafe session to learn more about AuditLink’s Daily Log Management shared execution service and how it may be of benefit to your credit union! Click the button below to register today. Register Today
Join our upcoming webinar for an opportunity to meet the CU*Answers Education team and to learn about the educational resources available to our credit union partners. To learn more about the Education Team and the many ways that we can assist your credit union, click the button below to register for our webinar! Register Today
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
The next GOLD updates are currently scheduled for: