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Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Transforming Your Member Interactions: Glia’s Digital-First Solution for Credit Unions
In today’s hyper-competitive financial landscape, credit unions face unique challenges around member loyalty, deposits, and modernization. To thrive in the digital era of banking, credit unions need every competitive edge. Join us to discover how Glia’s unified platform can uplevel your member experience and make your credit union more efficient by streamlining communication channels into… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/01/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Late September 2024
Take a look back at some important topics from the second half of September 2024: Need to Clean Up Your AnswerBook Contacts? Vehicle Valuation Price Increase Arriving in October MemberPass Now Available – A Quick and Convenient Way to Verify Your Members! Need to Update Your Contacts for CU Publisher or Mobile App Notifications? Join… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Don’t Forget: CU*BASE Release 24.10 is Arriving Soon!
CU*BASE Release 24.10 Online, Self-Processor, and Site-Four Release Date is October 6 Documents 24.10 Release Summary 24.10 New and Updated Tool Summary 24.10 Database Changes Summary Training Attend a release review webinar! Thursday, October 3 @ 3:00 PM – 4:00 PM ET Click Here to Register! Beta Reports If you are interested in reviewing the… Read more »
Transform Your Online Banking with Layout 2!
Ready to take your online banking to the next level? Introducing It’s Me 247 Desktop: Layout 2 – an exciting upgrade packed with features to enrich your members’ experience. Why settle for the ordinary when you can offer extraordinary? Layout 2 brings your members the best of online banking with cutting-edge widgets designed to enhance functionality and… Read more »
Update to G/L Series for Xtend Shared Branching
You recently may have noticed G/L series 198.xx and 199.xx appearing on your financial statement as Xtend Shared Branching. Beginning in November 2024, Xtend will be moving participating shared branch credit unions from 134.xx income G/Ls, to 199.xx to align with the 999.xx liability G/L. Once the project is completed, the 134.xx series will be released, and… Read more »
Update to CU*Talk Arriving October 23: Set Up Text-to-Speech Greetings NOW!
Attention credit unions using CU*Talk: In late July of this year, CU*Answers made a change to our internal phone system, as we moved over to the Zoom phone platform. Why replace CU*Talk? Because we consistently see over 700,000 minutes every month across our network – a clear sign that many members still rely on this method… Read more »
Join Us for a Dive into Administrator Features Available in TLC!
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Click the button below to register today! Register Today
New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
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