Client News provides the information you need to stay current with what’s happening.
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Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for… Read more »
Activate LoanPay Xpress Now in Online Banking/Mobile App!
Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »
Reminder: HA Rollback This Weekend
This is a reminder of the high-availability Rollback event that will be occurring this weekend. The rollback process will begin Sunday, September 22nd at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response and It’s… Read more »
Join Lender*VP to Learn All About the FUEL Decision Model!
Lender*VP welcomes you to join our upcoming webinar on FUEL! This session will explore the FUEL automated decision model, with a look at what it does, how it works, and the steps required to get it set up. If you’ve been considering using FUEL or if you already use it, this is a great opportunity… Read more »
CU Info Offers a Convenient Way to Update Your Credit Union’s Information!
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
IRSC Presents: Updating Member Phone Numbers Easily and Securely
Multi-factor authentication for online banking will be arriving with CU*BASE 24.10! Ahead of this update, The IRSC team would like to remind credit unions that a secure form is available via our online store, which allows members the ability to add or update multiple phone numbers associated with their account(s)/membership. This form can be customized… Read more »
Business Check Deposits Made Easy with CheckLogic Biz SSO
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Take Advantage of Xtend’s Data Hygiene Campaign!
Multi-factor authentication for online banking will be arriving with CU*BASE 24.10! In preparation for this, Xtend is offering a service to make sure your members have their information up to date. Xtend’s Data Hygiene Campaign serves to encourage and educate members on keeping their information updated, thereby making any future communications more effective. This can also… Read more »
Mobile 7.0 is Now Available! This Update is Required for MFA Functionality
Mobile 7 brings several new Home Tab Widgets designed to enhance member communication and experience! Additionally, if your credit union plans to enable MFA (multi-factor authentication) arriving with CU*BASE 24.10, please note that upgrading to Mobile 7.0 is required. Click Here to See What’s New! Ready to order Mobile 7 for your credit union? Click the… Read more »
Here comes the next Collections Roundtable!
Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Register Today
Join Network Services for our May Boot Camp
Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Register Now
Strategic Income Solutions’ AI Chat
During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More
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