Client News provides the information you need to stay current with what’s happening.
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Arriving 2/10: Project Allowing Interest Only Loans to be Paid via Third-Party Vendors
Attention all credit unions using loan payment vendors such as RISE, MessagePay, LenderPay, REPAY or SWIVEL: On Tuesday, February 10th, we will be deploying a project to allow Interest Only loan types to be paid via third-party loan payment vendors. Although these loan types will now be available for your members to make payments on,… Read more »
Join Lender*VP to Learn About Income Verification with EDGE!
Lender*VP and EDGE invite you to learn how income verification can streamline lending decisions! EDGE is a cashflow analytics platform that enables frictionless income verification using banking data sourced directly from the core, reducing the need to stipulate for documentation from members and simplifying manual review processes! Join us for a demonstration of how lending… Read more »
AuditLink Invites You to Join a Conversation on Fraud!
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »
Join Us for a Conversation On Instant Payments
The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and Request for Payment functions. We will discuss Zelle® and P2P services. What are the next steps for credit unions… Read more »
Meet Your New Estate Planning Program Powered by Legal Karma
CU*Answers invites you to meet to our newest network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and… Read more »
An Update to Our Upcoming Online Banking Rollover – Rescheduled Date Coming Soon
Earlier this month, we announced our next Rollover for It’s Me 247 online banking/mobile banking (OLB) environments and BizLink 247 online banking for business. The OLB Rollover test is performed on an annual basis, and allow teams the time to test functionality of the online/mobile applications on the secondary servers and identify any issues to be resolved in an effort to… Read more »
It’s Time for IBM iAccess Upgrades! Complete Yours by 2/27/2026
It’s time to upgrade IBM iAccess (used for print sessions) to version 1.1.9.11 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CBX workstations and must be completed by 2/27/2026. Your IT staff can perform… Read more »
Join Us for a Conversation On Instant Payments
The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and Request for Payment functions. We will discuss Zelle® and P2P services. What are the next steps for credit unions… Read more »
Reminder: Mark Your Calendar for the Next Online Banking Rollover
NOTE: This Rollover event has been postponed. We will provide additional details soon, including the rescheduled date for the Rollover event. On Tuesday, February 10th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The rollover is scheduled to begin on… Read more »
Want to Review or Update Your Fees? Check Out Our Guide!
Is your credit union looking to review or update your fees? We encourage you to check out our booklet on Configuring Fee Options – gain insights into the configurations that are available to your credit union, plus which audiences are subjected to fees. This booklet provides details for Skip Payments, eStatements, Bill Pay, and more…. Read more »
Join Us for CEO Strategies 2026
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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