Client News provides the information you need to stay current with what’s happening.
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Join Us for a Conversation on Imaging – Membership FormFLOW
Join CU*Answers Imaging Solutions for a Conversation on CU*Forms! During this upcoming event, we will host a demo and explore the membership FormFLOW process, which will be followed by an open discussion. We encourage attendees to share their thoughts and experiences on topics including: Demo of the Membership FormFLOW and features around it. Strategies and procedures… Read more »
A Note from Network Services: Recently-Disclosed Vulnerabilities to Cisco Hardware/Services
The Cybersecurity & Infrastructure Security Agency (CISA) recently shared information on vulnerabilities for Cisco Adaptive Security Appliances (ASA). Your credit union may have received separate communications regarding these vulnerabilities under Emergency Directive 25-03. CU*Answers Network Services does not use any of the products or services affected by these vulnerabilities. As such, there is no impact… Read more »
In Case You Missed It – Late September 2025
Take a look back at some important topics from the second half of September 2025: AuditLink Invites You to Join a Conversation on Fraud! What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending Need to Update Your Contacts for CU Publisher or Mobile App Notifications? Take a Look at the CU*Answers… Read more »
5300 Call Report: 3rd Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q325 Call Report any time after October 1, but be… Read more »
Two for Tuesday with CEO Geoff Johnson – 9/30/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Action Required for FIS SSO Migration – December 19th Deadline
Attention all FIS clients who use SSO (single sign-on) for eZCard/MyCardStatement FIS is requiring that all clients currently using SSOv3 (Single Sign-on Version 3) for eZCard/MyCardStatement perform a migration to SSOv4 (Single Sign-on Version 4). This will require development work by CU*Answers (FIS will not be covering the cost of this project). As such, credit… Read more »
Join Lender*VP to Learn About the New Refresh Decision Feature for FUEL!
Lender*VP invites you to learn about the NEW Refresh Decision option for FUEL! Arriving with the 25.10 release, the FUEL Refresh Decision feature will allow for a new decision without the need to perform another pull on an applicant’s credit file. We’ll highlight key details and help prepare your credit union to make the most… Read more »
Pull Up a Seat for a Learning Café Session
Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements, such as: How to configure a Financial Statement (including structure set up and code definition) Modifying a report Copying an existing report If you’d like to learn more about utilizing these… Read more »
CU*BASE Release 25.10 is Arriving Soon!
CU*BASE Release 25.10 Online, Self-Processor, and Site-Four Release Date is October 12 Documents 25.10 Release Summary 25.10 New and Updated Tool Summary 25.10 Database Changes Summary Training Attend a release review webinar! Tuesday, September 30 @ 3:30 PM – 4:30 PM ET Tuesday, October 7 @ 3:00 PM – 4:00 PM ET Click Here to… Read more »
Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Take a Look at the CU*Answers University Courses for June
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! View All Courses
Join Us for the 2026 Golf Outing as Part of Leadership Week!
Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Use the button below to register now. Register Now
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