Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Statement Changes Coming Soon
ATTENTION STATEMENT PROCESSING CONTACT Your statement vendor was recently notified of statement changes coming soon. This announcement, which detailed changes that will impact regular and credit card member statements, was delivered on March 7th. A sample of this notification was attached to an email that was sent to your credit union, in the event that… Read more »
Have You Heard About CU Info?
Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »
AuditLink Presents: How to Review SOC Reports
The SSAE18 SOC audit has become one of the most popular and important ways for critical vendors to provide assurance to their controls and ensure the safety of member data. Join AuditLink for an upcoming educational webinar as we explore the nuances of SSAE SOC audits. During this session, Matthew VanderHulst will walk through the… Read more »
AuditLink Invites You to Join a Conversation on Fraud!
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. … Read more »
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days
Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”. This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »
A Note from SettleMINT: Price Increase for Payveris Products and Services, Plus Transaction Rate Increase
Attention Payveris Bill Pay Credit Unions Paymentus has informed us that they will be implementing a price increase for clients using Payveris bill pay and P2P products. All Payveris products and services will see a 3% price increase, effective July 1st, 2023. Attached to the associated email is a document which details the updated pricing… Read more »
Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: You can configure teller deposit holds using Tool #849 Automated Holds Configuration. If a member deposits a check at an Xtend Shared Branch credit… Read more »
Two for Tuesday with CEO Geoff Johnson – 3/7/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Lender*VP Invites You to Learn All About Rise Loan Payment Solutions
Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now
Meet the CU*Answers Education Team – Join Our Upcoming Webinar!
Join our upcoming webinar for an opportunity to meet the CU*Answers Education team and to learn about the educational resources available to our credit union partners. To learn more about the Education Team and the many ways that we can assist your credit union, click the button below to register for our webinar! Register Today
Take a Look at the CU*Answers University Courses for June!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! Learn More
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