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Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: How can I view Remote Deposit Capture (RDC) check images in the archive? Can my credit union store them in color? Check out this NEW topic… Read more »
The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!
The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on Online Membership Opening (MOP) – learn from other credit unions on what works and what doesn’t when it comes to online membership opening. We will detail how your credit union can onboard these… Read more »
Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days
Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”. This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Conversations On Education: Learn All About Designing an Education Plan and Calendar!
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group will discuss topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the… Read more »
Two for Tuesday with CEO Geoff Johnson – 3/21/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Meet AdvantageCIO – Part 3: Incident Response and Real-World Experience
The cybersecurity landscape is evolving on a near constant basis, with new threats emerging regularly. The impacts of these threats can lead to disruption of business, harm to your reputation, financial risk or a combination of all three. AdvantageCIO’s senior consultants are ready to discuss how to evaluate your current approach and how you can… Read more »
Activate LoanPay Xpress Now in Online Banking/Mobile App!
Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »
Video of the Week: Viewing Check Processing Statistics
Viewing Check Processing Statistics Need a quick way to show your staff how they can view statistical information about the credit union’s check processing activity? Refer them to this video, which has been viewed 844 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
[The Pulse] Item Processing Services 2023 Disaster Recovery Test: Report Now Available
![[The Pulse] Item Processing Services 2023 Disaster Recovery Test: Report Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
Item Processing Services 2023 Disaster Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of March 6th, 2023, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations… Read more »
The 2025 CU*Answers Leadership Conference is Coming
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More
Strategic Income Solutions’ AI Chat
During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More
Join Us for the 2025 Golf Outing as Part of Leadership Week
Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today
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