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Best Practices for Your Email Upkeep: Configuration of ‘From’ Email Addresses
Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication. We have prepared AnswerBook topics which provide greater detail on these changes. It is critical that any credit union email addresses set up as… Read more »
Leadership 2023 Recap: Highlights from the 23.06 Analytics Booth Release
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic is the 23.06 Analytics Booth Release, which was deployed on June 25th. This latest Analytics Booth Release featured: A revamped Trends homepage, with a more data-driven look… Read more »
Create and Maintain Your Own MOP Sites with MOP Manager
Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
Check Out These Helpful Resources for Completing the 5300 Call Report in CU*BASE
Do you have new staff who will be assisting with the quarterly 5300 Call Report or current staff who could use a refresher on these tasks? Below are several great resources that you can share with your team! Click here for a list of AnswerBook topics relating to 5300 Call Reports. Learn more about quarterly… Read more »
Best Practices for Your Email Upkeep – Resources and Recommendations Coming Soon
Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication. We have prepared AnswerBook topics which provide greater detail on these changes – look for these emails to be delivered to your inbox soon…. Read more »
Leadership 2023 Recap: CU*Forms Makes Creating and Signing Forms Easier than Ever!
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from the Imaging Solutions team! Creating general membership forms and getting them signed is easier than ever with CU*Forms! CU*Forms is a web application that allows… Read more »
Conversations On Education: Exercises for Success – Xpress Teller
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
June Owner’s View Monthly Recap
Check out recent programming changes in the June 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »
Strategic Shorts: Comprehensive Reporting Using Charts
Analytics Booth helps credit union executives and managers capture, visualize, and use data analytics to guide their business decisions and minimize risk. Strategic Shorts is a video series that teaches you how to accomplish this. In today’s video, Josh Peacock highlights how you can view trending data to gain a more comprehensive look at your… Read more »
Two for Tuesday with CEO Geoff Johnson – 7/11/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join Network Services for our May Boot Camp
Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Register Now
Strategic Income Solutions’ AI Chat
During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More
The 2025 CU*Answers Leadership Conference is Coming
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More
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