Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Two for Tuesday with CEO Geoff Johnson – 12/19/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Happy Holidays from Cards & Payments!
Cards & Payments would like to wish you and your staff a happy and festive holiday season! As we wrap up the 2023 calendar year, we wanted to take a moment and highlight each member of our team – we look forward to assisting you in the year ahead! Linda Stearns SettleMINT Account Executive Elvis… Read more »
Temporary Member Reach CUs Moved to New Email Domain
Temporary Member Reach Clients Moved to New Domain During our response to the Spamahus incident, we placed some credit unions into the Member Reach service as a temporary stopgap to quickly regain the ability to deliver mass email for all credit unions – this was not a permanent solution. As previously announced, those credit unions… Read more »
Video of the Week: Editing a Loan Request
Editing a Loan Request Need a quick way to show your staff how they can edit a loan request in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Ownership Dividend Checks are On the Way!
ATTENTION CU*ANSWERS STOCKHOLDERS You will receive your payment via a mailed check (directed to your credit union CEO) within the next week or via ACH on December 20th, depending on which payment option you selected. To view our 2023 Audited Financials, ACH Audit and obtain a copy of the Escrow Certification Letter, visit the CU*Answers… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
In Case You Missed It – Early December 2023
Take a look back at some important topics from the first half of December 2023: Facing Fraud Concerns this Holiday Season? We can Help! The 2024 Cooperative Campaigns are Here! License Verification Tool is Now Available with MOP 3.0! November Owner’s View Monthly Recap Learn All About AnswerBook with These 9 Videos! The 2024 Quarterly… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Can a membership have two email addresses? Click here for more details on this NEW topic! (KB 5379) Can a Dormancy Fee draw an account negative? Learn… Read more »
AuditLink Invites You to Join a Conversation on Fraud!
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. … Read more »
CUaxis Credit Unions: Join Us for Our September Education Series
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in September, where we will explore services and features available to your organization. These courses will be held between Monday, September 22nd and Friday, September 26th. Click the button below to register. Register Now
Lender*VP Invites You to Learn About REPAY Payment Solutions
REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today
Pull Up a Seat for a Learning Café Session
Join Amber Jecks, Earnings Edge Account Services Manager, for the latest Learning Cafe session! Amber will discuss tips and tricks related to Investment Processing, including a look at Investment Subsidiary topics in Show Me the Steps.
Interested in learning more? Click the button below to register today! Register Now
Contact Us!
