Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Changes Coming to Client-Facing “FROM:” Addresses – Order a DKIM Signing Package by 1/8/24
If your credit union has received the associated email, it is because CU*Answers has determined that your client-facing CU*BASE “FROM:” address is currently NOT compliant with the new requirements from Google and Yahoo. In order to become compliant, your credit union MUST purchase the DKIM signing package through the CNS store. Purchase a DKIM Signing… Read more »
RTP Receive-Only Is Now Live! Join the Queue Today
We are excited to announce we are now live through Corporate One on the receive-only side of the RTP® network. Get in the queue today to connect your credit union to the RTP payment rail. Join the Queue What is RTP®? Created by The Clearing House in 2017, RTP® is a fast, efficient, and secure… Read more »
Reminder: New Enhancements Available for CU Publisher Admins
Admins Get Enhancements! CU Publisher Admins can now create new CU Publisher users for their team. Admins can even create other admins too! To access this new feature, simply log into CU Publisher and look for the purple Add User icon. Enter your team member’s information, CU Publisher access, and Admin privilege, and a new email… Read more »
5300 Call Report: 4th Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q423 Call Report any time after January 1, but be sure… Read more »
Instant Card Issue: Allowing You to Assign Cards Faster & with Enhanced Security
Instant Card Issue is a great way for your credit union to provide an enhanced member experience by producing a card with a member selected PIN that is fully functional for ATM, Debit or Credit Card transactions while the member is in the branch. Members do not need to wait for their card, security is… Read more »
Tax Statements in Online Banking – Providing Convenience for Your Members!
Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements! This means that your members will no longer need to contact you for lost or misplaced forms. If they do, you can point them to online banking and give them a… Read more »
Looking for a New ATM/Debit Card Processor? Cards & Payments can Help!
Is your credit union interested in switching your online ATM/Debit Card processor to a new vendor? CU*Answers supports a wide range of national and regional ATM/Debit network switches, offering features such as automated debit transaction holds/releases, valuable vendor details during a CU*BASE card holder inquiry, instant card issue, compromised card processing, and much more. For… Read more »
2024 Xtend Pricing Guide Now Available – New Pricing Applies to January Invoices
The 2024 Xtend Pricing Guide is now available! Take a look at our offerings for SRS Bookkeeping, Contact Center Services, Member Marketing & Communications, Data Analytics, and more. A copy of the 2024 Pricing Guide can be accessed via our website. We encourage our clients to review it in planning for the upcoming business year…. Read more »
Don’t Miss Out – Sign Up for The 2024 Cooperative Campaigns!
Check out the updates we’ve made to the 2024 Cooperative Campaigns by visiting the CU*Answers Marketing Store. Same as previous years, we are offering $500 off the total cost if the Cooperative Campaign Bundle is purchased before January 5th, 2024. Place your order TODAY! Automatic Updates – Each month, your CU*Answers Mobile App and It’s… Read more »
Don’t Forget to Sign Up for the 2024 Quarterly Contests!
Quarterly Contests are now supported by the data analysts on the CU*Answers Asterisk Intelligence Team. You can find them online now by visiting the CU*Answers Marketing Store – take a look at the updates we’ve made for 2024! QUARTER 1 – ESTATEMENT CONTEST (January 1, 2024 – February 29, 2024) Prize: Apple Airpods Max (1)… Read more »
Lender*VP Invites You to Learn About REPAY Payment Solutions
REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Pull Up a Seat for a Learning Café Session
Join Amber Jecks, Earnings Edge Account Services Manager, for the latest Learning Cafe session! Amber will discuss tips and tricks related to Investment Processing, including a look at Investment Subsidiary topics in Show Me the Steps.
Interested in learning more? Click the button below to register today! Register Now
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