Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Two for Tuesday with CEO Geoff Johnson – 6/17/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join Us for a Conversation on Deposit Operations & Member Service
We invite you to join us for a Conversation on Deposit Operations & Member Service! Our upcoming session will focus on CD Redemption procedures and best practices including partial redemption, penalties and adjustments. We encourage you to bring your ideas and share with your peers! We hope you will add your voice to the conversation –… Read more »
Important Reminders for HELOC Contract Variable Rate Changes in July
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
Download the Mobile App for the 2025 Leadership Conference!
To enhance your experience at this year’s Leadership Conference, the Mobile Technologies Team at CU*Answers has prepared an accompanying mobile app. With this app you can view the live schedule of events, view and download digital copies of conference materials and find things to do around Grand Rapids during your downtime. Visit the Google Play Store… Read more »
In Case You Missed It – Early June 2025
Take a look back at some important topics from the first half of June 2025: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Learn All About AnswerBook with These 9 Videos! Join Us for Asterisk Intelligence Week, August 18-21!… Read more »
Business Check Deposits Made Easy with CheckLogic Biz SSO
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Updated Apple Developer Agreement for iOS Apps
If your credit union has not already done so, we need you to accept your latest Apple developer agreement. To complete this, please log in to your Apple developer account and work through the steps outlined within. This agreement must be accepted in order to update your mobile app on iOS. Below is a sample screenshot, which may appear… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Lender*VP Invites You to Learn All About Rise Loan Payment Solutions
Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. This user-friendly platform was designed by credit unions for credit union members. Rise provides a fast and simple solution for collecting payments while helping to reduce delinquency. Credit unions can even receive… Read more »
Compliance with Adjustments to Reg CC Amounts
On July 1st, 2025, CU*Answers will update the check deposit automatic next-day release amount from $225 to $275 in order to remain in compliance with adjustments to Reg CC amounts. As we make this change to remain in compliance, please note there are items that may need to be updated by your credit union. The list… Read more »
Here Comes the Next Collections Roundtable!
Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today
Take a Look at the CU*Answers University Courses for August!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More
Lender*VP Invites You to Learn About REPAY Payment Solutions
REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today
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