Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Are All Phone Systems the Same?
What phone system do you use? Xtend is in the throes of selecting a new partner for our contact center needs, which got us thinking – what do our clients use? Do they like what they have? What have they found works well on their platform and what are the negatives? We would appreciate any… Read more »
Important Training on Upgrades to Work Daily BSA/CTR Activity Arriving with CU*BASE 23.10
Arriving with the CU*BASE 23.10 Release are upgrades to Tool #984 Work Daily BSA/CTR Activity. To better serve your BSA/Compliance personnel, we have consolidated the tools necessary to perform these functions into the new and improved Tool #984. Join AuditLink for a look at the upgrades and a demonstration of the streamlined workflow that these… Read more »
5300 Call Report: 3rd Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q323 Call Report any time after October 1, but be… Read more »
Join Us for a FREE Education Express Webinar!
Tuesday, October 17 3:00 PM – 3:30 PM ET This Month’s Focus CUSO Magazine Looking for relevant, timely news and insights relating to the credit union industry? CUSO Magazine approaches stories with the mindset of bringing something new and creating a sense of intrigue that directs readers to want to learn more. Whether the articles… Read more »
License Verification Tool is Now Available with MOP 3.0!
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
Two for Tuesday with CEO Geoff Johnson – 9/26/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: CU*BASE GOLD First-Time Login – Part 1: GOLD
CU*BASE GOLD First-Time Login – Part 1: GOLD Need a quick way to show new employees how to log into CU*BASE GOLD for the first time? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Pull Up a Seat for a Learning Café Session
Join Linda Stearns, SettleMINT EFT Account Executive, for this month’s Learning Café session! Linda will lead a discussion on the benefits of utilizing an integrated P2P product. A native and fully-integrated P2P product grants members the freedom to pay anyone, with a service that can be used in both It’s Me 247 online banking and… Read more »
2023 ACH Audit Now Available
CU*Answers has completed its ACH Audit for Fiscal Year 2023. The report can be downloaded from our Due Diligence site by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to meet your regulatory requirements. In… Read more »
Join Us for CEO Strategies Week 2023!
Mark your calendars for CEO Strategies Week 2023! This year’s event will take place November 7th and 8th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »
Take a Look at the CU*Answers University Courses for June!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! Learn More
Lender*VP Invites You to Learn All About Rise Loan Payment Solutions
Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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