Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
A Note from the Mobile Technologies Group: Online Banking Test Applications Originating from Apple
Attention CU*Answers Mobile App clients: we have been informed that some credit unions within the network have recently received online banking applications that appear to be originating from their own credit union accounts. We wanted to let you know that these applications were most likely from Apple, as they may submit test loan applications as… Read more »
We’re Welcoming New Credit Unions to the Xtend Shared Branching Family!
Effective September 12th, 2022, we’d like to welcome Limestone Federal Credit Union Great Lakes First Federal Credit Union and Nugget, a division of Bluestone Federal Credit Union (an online credit union with no branch locations) to the Xtend Shared Branching Family! Check Out Their Contact Information
Join Us for CEO Strategies Week 2022!
Mark your calendars for CEO Strategies Week 2022! This year’s event will take place November 15th and 16th at the M Resort Spa Casino in Las Vegas, Nevada. Enjoy panoramic views of the Las Vegas Strip and surrounding mountains as we discuss strategic development plans for the network, including a big picture look at our… Read more »
Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization
Courtesy Pay fee programs have been a topic of national attention in 2022, with several national banks deciding to adjust their fee schedules, prompting many more financial institutions to start scrutinizing their own practices. How many of your members are currently using these services? What types of transactions are causing these fees? What would happen… Read more »
Mobile App 6.0 Banner Starter Pack
New to the Mobile App 6.0? Need some new banners for your new Mobile App? The CU*Answers marketing team has created 5 banners to start your app off right! For the low price of $325 you will receive 5 predesigned banners featuring: Welcome to our mobile app Account Access Card Control Banking from anywhere Thank… Read more »
Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher
Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »
Did You Know? Spruce Up Your Accounts Payable Checks!
Spruce Up Your Accounts Payable Checks! (with Invoice Number and Customer Number on the Memo Line) When you issue checks from the Accounts Payable system, does your credit union print your credit union name in the Memo line? Did you know you can select to print the first invoice number paid instead? Keep in mind… Read more »
URGENT: Additional Changes Being Made This Week for CU*Talk
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS We are moving forward quickly with the final parts of our plan as outlined in our previous announcement. On Thursday morning, September 8*, we will be performing the following floods for all online CU*Answers credit unions: All members who have not used CU*Talk in the past 60 days will… Read more »
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Video of the Week: CU*BASE GOLD Favorites – Part 4: Deleting a Favorites Group
CU*BASE GOLD Favorites – Part 4: Deleting a Favorites Group Need a quick way to show your employees how they can delete groups of Favorite Tools in CU*BASE? Refer them to this video, which has been viewed 950 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Get Ready! The 2024 CU*Answers Leadership Conference is Coming!
Announcing the 2024 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. For more information and registration links, please click the button below! Learn More
Investment Options for Members via Online Banking!
Meet InvestFi! InvestiFi empowers members with the freedom to buy, sell and hold investments. During April and May, CU*Answers and InvestiFi will be hosting a series of webinars to explore the work that has been completed between our teams to bring investment and cryptocurrency options to members right from It’s Me 247. To register for these upcoming webinars, click the button below! Register Now
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