Client News

Client News provides the information you need to stay current with what’s happening.

You may also want to check out the press release section.

Updated
November 21, 2016

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 3, 2022

Check Out the CU*BASE 22.10 Release Training Video!

Check Out the CU*BASE 22.10 Release Training Video!

Don’t forget: The 22.10 Release of CU*BASE is arriving on October 9th for Online and Site-Four credit unions and October 16th for Self-Processors. If you missed our recent release training webinar, a video recording is now available for review.  Take a look at the enhancements and updates coming in October – click the button below to view the… Read more »

Sep 30, 2022

Beginning 10/1/2022: Professional Service Fees for CU Publisher Product Updates

Beginning October 1st, IRSC/MTG Professional Services will charge service fees for updates to CU Publisher products.  Service fees will apply when updates are made to the following products: CU Info It’s Me 247 Mobile Mobile Alerts Form Generator It’s Me 247 Manager Membership Opening BL Manager The cost of these service fees will vary for… Read more »

Sep 29, 2022

Join the Discussion! Register for the Xtend Sales and Marketing Roundtable

Join the Discussion!  Register for the Xtend Sales and Marketing Roundtable

Sales and Marketing Roundtable Tuesday, October 18 & Wednesday, October 19 This two-day hybrid event brings together network peers to discuss challenges we face, wins we’ve accomplished and any topics that may come up as we take on ever-changing landscape of marketing in the credit union industry. Let us know what topics you’d like to discuss… Read more »

Sep 29, 2022

Vehicle Valuation Price Increase Arriving in October

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2022, pricing for J.D. Power Vehicle Valuations will be increasing.  The monthly cost will increase from $50 per month to $52.50 per month, while valuation costs will increase from $0.20 per valuation to $0.21 per valuation.  These price increases will apply to all clients using the service, including current… Read more »

Sep 28, 2022

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Jan 4, 2023