Client News

Client News provides the information you need to stay current with what’s happening.

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Updated
November 21, 2016

Join Us for CU*BASE 22.10 Release Training!

Join Us for CU*BASE 22.10 Release Training!

CU*BASE 22.10 is coming soon – join one of our upcoming release training sessions! The 22.10 release of CU*BASE will be arriving on October 9th for Online and Site-Four clients, and on October 16th for Self-Processing credit unions.  CU*Answers will be hosting two separate training sessions for the upcoming release on the following dates: Thursday,… Read more »

Sep 15, 2022

Pricing Changes Coming to Virtual StrongBox – Does Your Credit Union Have a Plan?

Pricing Changes Coming to Virtual StrongBox – Does Your Credit Union Have a Plan?

As announced at this year’s Leadership Conference, receipts and forms are now available in It’s Me 247, accessible right next to eStatements.  Best of all, these can be accessed for FREE!  You can set up receipts in forms in It’s Me 247 simply by marking a checkbox in ProDOC. In tandem with this move, effective… Read more »

Sep 14, 2022

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Sep 13, 2022

New Control Options for Online Banking – Reviewing Automatic IP Blocks

New Control Options for Online Banking – Reviewing Automatic IP Blocks

We consistently review It’s Me 247 online banking activity to ensure smooth operations and avoid service interruptions.  Starting Monday, September 19th, we will be implementing new control options aimed at mitigating the risk of brute force attacks.  These control options were designed to prevent performance issues from the system being flooded with requests from a… Read more »

Sep 13, 2022

Video of the Week: CU*BASE GOLD Favorites – Part 5: Making Favorites the Default

Video of the Week: CU*BASE GOLD Favorites – Part 5: Making Favorites the Default

CU*BASE GOLD Favorites – Part 5: Making Favorites the Default Need a quick way to show your staff how they can set their favorites as the default toolset when logging into CU*BASE GOLD?  Refer them to this video, which has been viewed 994 times! Play Video Check out our entire collection of video tutorials in the Show… Read more »

Sep 12, 2022