Client News provides the information you need to stay current with what’s happening.
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Special Event: Join us for Conversations on ANR/NSF Fees
Let’s Talk About ANR/NSF Fees The financial industry’s been buzzing about overdraft fees for many years, but with the recent NCUA announcements, the picture is finally getting clearer as to exactly what the expectations are going to be for the credit unions in our network. Join us for this special event, the third in a… Read more »
Join Us for a Conversation On Instant Payments
The industry is abuzz about “instant payments” and the new RTP® and FedNow® Service payment rails, and we’re all learning as we go! Join us for another conversation about our projects around instant payments, including: An update on the progress of our projects to send funds via RTP® and the FedNow® Service. An update on our project to allow… Read more »
Take a Look at the CU*Answers University Courses for February!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Monday, February 3 Preparing for a Cybersecurity Incident Response 3:00 PM – 4:00 PM ET Register for Web Conference Wednesday,… Read more »
CU Publisher and Mobile App Bundle Pricing Now Available!
Place your order today for the entire CU Publisher suite and annual mobile app deployment at a bundled discount! Included in your order will be access to all products within CU Publisher (and any new products that become available) along with your annual deployment of your flagship It’s Me 247 and Bizlink 247 mobile apps…. Read more »
In Case You Missed It – Early January 2025
Take a look back at some important topics from the first half of January 2025: Tax Statements in Online Banking – Providing Convenience for Your Members! December Owner’s View Monthly Recap Special Event: Join us for Conversations on ANR/NSF Fees Your Credit Union Has Questions, Our Teams are Here to Help! Join Us for a… Read more »
A Note from Cards and Payments: Postage Fee Increase for Paymentus
Attention Paymentus Bill Pay Credit Unions Effective immediately, Paymentus clients will see an increase to bill pay postage fees. The current rate of $0.0533 will increase to $0.0651. This is due to an increase in postage prices from the USPS. This price increase will be reflected on your invoice starting in February 2025. Please note… Read more »
Upgrade to Mobile 7.0 to Start Using MFA Functionality Today!
Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click here to view… Read more »
Check Out the Newly Updated CU*Talk Marketing Collateral
CU*Answers has updated the CU*Talk Marketing Collateral available on our online store. We have made updates to the brochures, posters, and inserts for both versions of the collateral. There are two options to pick from – materials that display your CU*Talk number OR materials that display the CU*Answers CU*Talk number. The updated materials are now… Read more »
Business Check Deposits Made Easy with CheckLogic Biz SSO
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Update to CU*Forms Arriving 1/20 – New Lending FormFLOW Process and More
On Monday, January 20th, CU*Forms will receive an update which will further enhance the way you serve your members. With this update, your credit union will have access to the following: Menu changes, including the option to select forms by account. New Lending FormFLOW Process. Configuring Default Forms outside of products for memberships and loans, and… Read more »
Join Us for a Dive into Administrator Features Available in TLC
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about these features? Click the button below to register today! Register Now
CBX Release 26.10 is Arriving Soon
Online, Self-Processor, and Site-Four Release Date is October 25, 2026. Attend the upcoming release review webinar! Use the button below to register now. Register Now
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
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