Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Prevent Fraud with Positive Pay for Your Business Members
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
Two for Tuesday with CEO Geoff Johnson – 06/11/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Recommendations from Lender*VP – Document Retention for Denied Applications
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
Have You Heard About CU Info?
Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »
Video of the Week: Processing a Loan Request for a Non-Member
Processing a Loan Request for a Non-Member Need a quick way to show your staff how they can use CU*BASE to process a loan request for a non-member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Learn All about Native Receipts – Join One of Our Upcoming Webinars!
Have you heard about Native Receipts? This lightweight receipt processing application allows tellers to view, sign, print, and archive receipts, replacing all the functionality currently performed by ProDOC for receipts. With Native Receipts, you get: A modernized look and feel Logos are saved with the receipts Option to send receipts to member storage in It’s… Read more »
Learn All About Mobile 7.0 During Our June Webinars
If your credit union has not yet taken advantage of Mobile 7.0, we invite you to join one of our upcoming webinars! We’ll provide a rounded look at Mobile 7.0, including: How your credit union can order Mobile 7.0 via our online store An overview of new features available in Mobile 7.0 Customization options in… Read more »
AuditLink Invites You to Join a Conversation on Fraud!
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. … Read more »
Did You Update Your Automated Queries After the Release?
Don’t forget: the 24.05 Release of CU*BASE was implemented on May 5th. Be sure to review database changes before running queries for this month. Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »
Business Check Deposits Made Easy with CheckLogic Biz SSO
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Learn More
New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
Contact Us!
