CU*Answers University

Laura Welch-VilkerA Note From the VP of Education

It looks like 2022 is going to be another very full year of education, with both classroom and webinar offerings.  Below you will see some changes and additions to this year’s line up.

Our Xtend Team is offering a new course, 4.20 Wrap-up Codes, and our Internet Retail Support Center (IRSC) Team is offering two new courses, 13.08 CU Publisher – It’s Me 247 Manager as well as 13.09 CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info.  Additionally, we have modified times of some of the classes based on last year, adding additional time to some of them to cover more material.

We continue this year with both Lender*VP weeks and Asterisk Intelligence weeks.  Both have been a big hit with nearly full attendance.  Please notice that on page 9, AuditLink has a new look to their brand, same great offerings, just a new look.  Additionally, our Teller Training Days and Member Service Training Days were so well attended last year, we will continue to offer 6 courses of each throughout 2022.

We continue to offer our Education Express and Learning Café every month. Watch for the content, dates and times that are announced in the monthly Education Newsletter. And speaking of newsletters, don’t forget to sign up for our Client Services Newsletter, new as of January 2021!

Learn about these training offerings and more in the 2022 Education Catalog, brought to you by the CU*Answers Client Services & Education team.

Sincerely,

Laura Welch-Vilker
CU*Answers
Vice President of Client Services and Education

Updated
November 29, 2021

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Thursday, March 3 3:30 PM – 4:00 PM ET This Month’s Focus Year-End Reminders for 2021 Join us for a review of year-end reminders for 2021.  During this session, we will discuss the following topics: The deadline for final adjustments to Tax Files Final verification of Coverdell contribution (5498-ESA) data in IRA and HSA Balance… Read more »

Feb 23, 2022

Take a Look at the CU*Answers University Courses for March!

Take a Look at the CU*Answers University Courses for March!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in March!   Tuesday, March 1 2:00 PM – 3:00 PM ET CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info Register for web conference… Read more »

Feb 18, 2022

Mark Your Calendars for the 2022 CU*Answers University Weeks!

Mark Your Calendars for the 2022 CU*Answers University Weeks!

CU*Answers will be hosting three more University Weeks during 2022!  Whether you’ve attended University Week in the past or are a new attendee, we invite you to join us for a series of our most timely and relevant courses where we will discuss topics relating to our core software, CU*BASE, alongside many of the other… Read more »

Jan 31, 2022

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Jan 27, 2022

Take a Look at the CU*Answers University Courses for February!

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in February!   Wednesday, February 2 2:00 PM – 2:30 PM ET Vendor Management 101 Register for web conference   Thursday, February 3 3:00… Read more »

Jan 24, 2022

Newly Implemented Enhancements for your Credit Union’s TLC Content Library

Newly Implemented Enhancements for your Credit Union’s TLC Content Library

We are excited to announce a refresh to your Credit Union Library! This year, an extensive project has been underway to bring your learners a more engaging learning experience as we move into 2022.  Implemented earlier this month, the following enhancements are now available to your credit union: Authored in Articulate: All courses will be migrated from the current… Read more »

Jan 17, 2022