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Do You Have a New Member Service Representative?
Join the Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CBX. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history. Participants… Read more »
Ready, Set, Go! Getting Started on Your 2026 Education Goals – Updated Training Modules
Are you looking to get a headstart on 2026 education opportunities at your credit union? Training modules have been updated, giving your staff opportunity to build their confidence when navigating CBX. Updated courses include: CTM 100 – Welcome to CBX CTM 101 – Navigating with CBX CTM 102 – Rate Inquiry, Loan Quoter, and the Time-Out Window… Read more »
Ready, Set, Go! Getting Started on Your 2026 Education Goals
Are you looking to get a headstart on 2026 education opportunities at your credit union? Good news: both the Bedrock Community Credit Union and Custom Training Edition (CTE) training environments are compatible with the CBX interface! Credit unions no longer need the CU*BASE GOLD application to coordinate training efforts within branches. Setup is easy, as… Read more »
CU*Answers adds new Custom Training Edition with Everence FCU
The Education team of cooperative CUSO CU*Answers recently announced that it has added its newest Custom Training Edition (CTE) user, Everence FCU. The credit union has been using the learning environment to improve the training experience of staff and make the transition into live action smoother. CTE distinguishes itself from Bedrock Community Credit Union, the general […]
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Get Registered for CU*Answers University Week!
CU*Answers University Week is coming January 26 – 29! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, January 26 9:30 AM – 11:00 AM ET Member Services: Inquiry and Phone Operator Register for web conference 1:30 PM – 2:30 PM ET… Read more »
Take a Look at the CU*Answers University Courses for January!
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Monday, January 5 Custom Training Edition (CTE) Demo 3:30 PM – 4:15 PM ET Register for Web Conference Tuesday, January 6 Introduction to… Read more »
CU*Answers Education team offers simulated training environment(s) for CBX interface
Cooperative CUSO CU*Answers recently announced that both its Bedrock Community Credit Union and Custom Training Edition (CTE) training environments are now compatible with the new CBX Interface. Credit unions no longer need the CU*BASE GOLD application to coordinate training efforts in branch. The existing sign on information can be entered through the CBX icon and […]
The post CU*Answers Education team offers simulated training environment(s) for CBX interface appeared first on cuasterisk.com.
Education specialists at CU*Answers deliver updated Exercise for Success workbooks
West Michigan-based cooperative CUSO CU*Answers has published updated workbooks and answer keys for their Exercises for Success series. The Exercises for Success workbooks are designed for use with simulated training environments, such as Bedrock Community Credit Union or CTE, and this series offers practical experience with common tasks related to each workbook topic. The series […]
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Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Join Us for a Dive into Administrator Features Available in TLC!
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »
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FUEL Clients: Join Our Upcoming Roundtable Discussion!
Attention Lender*VP clients who utilize the FUEL Decision Model: we want to hear from you! Join Elliott Petty and Tom Heidenga for an upcoming roundtable event as they facilitate an open conversation on FUEL. Join your peers to share insights and voice questions relating to the FUEL Decision Model. Click the button below to register today! Register Today
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
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Take a look back at some important topics from the first half of December 2025! View Topics
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