Now Available: Xtend’s 2022 ACH Audit Report

Now Available: Xtend’s 2022 ACH Audit Report

An ACH Audit of Compliance for Xtend, Inc. was performed November 21–22, 2022.  This ACH annual audit was completed in compliance with ACH Operating Rules by The Clearing House Payments Authority, a Nacha Direct Member.  A copy of the ACH audit report is available here for your convenience. If you have any questions, or if… Read more »

Feb 28, 2023

In Case You Missed It – Late February 2023

In Case You Missed It – Late February 2023

Take a look back at some important topics from the second half of February 2023: MOP Manager, Available March 1st! Create and Maintain Your Own MOP Sites Learn All About the Affordable Financing Options Offered by Auto Financial Group! Have You Taken Advantage of these Features in Mobile Manager? Need to Update CU*BASE User IDs?… Read more »

Feb 28, 2023

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Feb 28, 2023

Video of the Week: Updating Share Draft Exceptions

Video of the Week: Updating Share Draft Exceptions

Updating Share Draft Exceptions Need a quick way to show your staff how they can update a share draft exception in CU*BASE?  Refer them to this video, which has been viewed 1,050 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Feb 27, 2023

2023 Update to EULA and Privacy Notice for MACO

2023 Update to EULA and Privacy Notice for MACO

Attention credit unions currently using MACO (Multiple Authentication Convenience Options) for mobile app: As of 2023, the End-User License Agreement and Privacy Policy for MACO has been updated. A copy of the 2023 MACO EULA and Privacy Policy is available here.  This most recent copy of the document will replace any/all existing copies prior to… Read more »

Feb 27, 2023

Let Your Members Know About Winter Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Winter Closings with Mobile Alerts, Powered by CU*Publisher

As the months grow colder and the potential for winter storms increases, wouldn’t it be convenient to let your members know that specific branch locations will be closing?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS…. Read more »

Feb 23, 2023

Join Us for a Conversation On Mergers and CU Partnerships!

Join Us for a Conversation On Mergers and CU Partnerships!

Join us for a conversation on Mergers and CU Partnerships!  Designed for clients who are considering mergers or strategic partnerships/alignments, this event will explore different merger options that are available and how involved parties will need to prepare.  Additionally, we’ll share insights from clients who have previously participated in mergers. This Conversations On Mergers/CU Partnerships… Read more »

Feb 23, 2023

Changes Made to Escrow Analysis Statements

Changes Made to Escrow Analysis Statements

This morning (Feb 23, 2023) we made some adjustments to the layout and verbiage on escrow analysis statements, to address several issues brought to our attention by clients.  Specifically: Based on a CFPB interpretation of a section of RESPA, we have removed all references to making a “lump sum” payment of an escrow shortage amount…. Read more »

Feb 23, 2023