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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

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Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Join Our Upcoming Webinar on Pocketnest!

CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking.Want to learn more about how you can empower your community with a Digital Financial Journey powered by Pocketnest? Click the button below to sign up. Register Now

In Case You Missed It…

Take a look back at some important topics from the last half of July 2025! View Topics

Video of the Week: Viewing Check Processing Statistics

Viewing Check Processing Statistics Need a quick way to show your staff how they can view statistical information about the credit union’s check processing activity? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Jul 3, 2023

Learn About the Latest Updates to the NCR Integration Beta – Join this Conversation on ITMs!

Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Is your credit union interested in partnering with NCR to bring CU*BASE to their Interactive Teller Machines? Join this upcoming session for an update on the NCR Integration Beta. Join the conversation and add your voice to what is happening in the world of… Read more »

Jul 3, 2023

Join Lender*VP for a Conversation on the FUEL Decision Model!

Join the Lender*VP team for a deep dive into the FUEL Decision Model! Do you need a solution for automated decisions? Maybe you already use FUEL but want to see how other credit unions are using it too! What questions do you have about FUEL? This is the perfect opportunity to share these with the… Read more »

Jul 3, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: I’d like to learn more about what CU*BASE can do. How can I get a list of all available tools and what they do? Check here… Read more »

Jun 30, 2023

In Case You Missed It – Late June 2023

Take a look back at some important topics from the second half of June 2023: Have You Taken Advantage of these Features in Mobile Manager? Monitor Your Online Credit Card Portfolio with a Scorecard from Asterisk Intelligence! Join Lender*VP for a Conversation on the FUEL Decision Model! Create and Maintain Your Own MOP Sites with… Read more »

Jun 30, 2023

Join Us for a Conversation on Balancing Your Hyosung ITMs

Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Has your credit union has partnered with Hyosung to bring CU*BASE to their Interactive Teller Machines, or are you interested in learning more about this integration option? This upcoming session will explore the process of balancing Hyosung ITMs. Join the conversation and add your… Read more »

Jun 30, 2023

Tape Loads for Prior Month Data Analysis – Now Managed by OpsEngine

If you are looking to evaluate a particular period but do not see the expected data, CU*Answers Operations can assist with loading that month-end tape and re-running the report for you to populate the data for the missing month(s). When placing your order, please specify the months you wish to have loaded. The Operations Team… Read more »

Jun 30, 2023

Payveris Has a New Name – Introducing Paymentus!

As you may have read, Payveris was acquired by parent holding company Paymentus. When Payveris was first acquired, they were referred to as “Payveris, a division of Paymentus” – however, they are now going to be referred to solely as Paymentus. They have recently announced their efforts to update transmission files, documentation, and client onboarding… Read more »

Jun 29, 2023

Conversations On Education: Exercises for Success – Teller

Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »

Jun 29, 2023

License Verification Tool is Now Available with MOP 3.0!

Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »

Jun 28, 2023