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Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Strategic Income Solutions’ AI Chat 

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

Take a Look at the CU*Answers University Courses for May! 

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Here comes the next Collections Roundtable! 

Here comes the next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Register Today

Join Us for the 2025 Golf Outing as Part of Leadership Week 

Join Us for the 2025 Golf Outing as Part of Leadership Week

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today

The 2025 CU*Answers Leadership Conference is Coming 

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

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In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of April 2025! View Topics

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

It’s Time to Par-Tee!

It’s Time to Par-Tee!

Are you planning to attend this year’s Michigan CU League Conference in Grand Rapids, MI? We’d like to invite you to the CU*Answers afterparty, hosted at Big Mini Putt Club! Attendance is FREE and there is no need to RSVP. Join us for food, drinks and fun! Click the button below to learn more. Learn More

Join AuditLink on March 14th to Learn About our Cooperative Approach to Vendor Management

Join AuditLink on March 14th to Learn About our Cooperative Approach to Vendor Management

This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms.  This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, March… Read more »

AuditLinkClient NewsCU*Answers
Mar 3, 2023

Do You Have a New Member Service Representative?

Do You Have a New Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Client NewsCU*AnswersEducation
Mar 2, 2023

Announcing Beta Test Sites for the 23.05 Release!

Announcing Beta Test Sites for the 23.05 Release!

From the credit unions that applied to be part of the beta test for CU*BASE GOLD 23.05 coming in May, the following credit unions were selected: Kellogg Community Credit Union Parkside Credit Union Thank you to everyone who expressed interest in joining – we hope to hear from you for the next beta test!

Client NewsCore SoftwareCU*Answers
Mar 2, 2023

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Thursday, March 23 2:00 PM – 2:30 PM ET This Month’s Focus Things to Consider when Changing Loan Rates Is your credit union looking to change loan rates?  During this month’s Education Express session, Ashley Melder and Nick Olchowski will detail important things to keep in mind when changing rates, such as reviewing the risk-based… Read more »

Client NewsCU*AnswersEducation
Mar 2, 2023

Changes Coming to Virtual StrongBox – 29 Days Left to Determine Your Course of Action

Changes Coming to Virtual StrongBox – 29 Days Left to Determine Your Course of Action

Receipts and forms are now available in It’s Me 247, accessible right next to eStatements.  Best of all, these can be accessed for FREE!  If you have not already done so, you can set up receipts in forms in It’s Me 247 simply by marking a checkbox in ProDOC. Don’t forget: in tandem with this… Read more »

Client NewsCU*AnswersImaging Solutions
Mar 2, 2023

Meet AdvantageCIO – Part 2: Exercises for Success

Meet AdvantageCIO – Part 2: Exercises for Success

The cybersecurity landscape is evolving on a near constant basis, with new threats emerging regularly.  The impacts of these threats can lead to disruption of business, harm to your reputation, financial risk or a combination of all three.  AdvantageCIO’s senior consultants are ready to discuss how to evaluate your current approach and how you can… Read more »

Client NewsCU*Answers
Mar 2, 2023

Mobile 6 is Now Available!

Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union?  Click the button below to visit the online store! Order Mobile 6 Today!   Have any questions?  Reach out to us at: irsc@cuanswers.com

Client NewsCU*AnswersInternet Retailer Support Center
Mar 2, 2023

Learn All About the Affordable Financing Options Offered by Auto Financial Group!

Learn All About the Affordable Financing Options Offered by Auto Financial Group!

Is your credit union looking for new options to add to your lending programs?  Do you have members who are experiencing difficulty with purchasing a new or used vehicle? We invite you to learn all about Auto Financial Group (AFG) and the affordable financing options they offer, including walk-away balloon and lease programs.  AFG can… Read more »

Client NewsCU*AnswersLender*VP
Mar 2, 2023

February Owner’s View Monthly Recap

February Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the February 2023 edition of the Owner’s View Monthly Recap! February 2023 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Client NewsCore SoftwareCU*AnswersDocumentationOwner's View
Mar 1, 2023

Learn All About 5300 Call Report Tools in CU*BASE

Learn All About 5300 Call Report Tools in CU*BASE

To learn about the features of 5300 Call Report Tools, join Karen Sorensen, 5300 Call Report Project Coordinator, for an upcoming webinar.  During this session, Karen will provide an in-depth look at how to use the 5300 Call Report Tools in CU*BASE. This class is designed for credit union staff responsible for gathering data and… Read more »

Client NewsCU*Answers
Mar 1, 2023
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It’s Time to Par-Tee!

It’s Time to Par-Tee!

Are you planning to attend this year’s Michigan CU League Conference in Grand Rapids, MI? We’d like to invite you to the CU*Answers afterparty, hosted at Big Mini Putt Club! Attendance is FREE and there is no need to RSVP. Join us for food, drinks and fun! Click the button below to learn more. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of April 2025! View Topics

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.05  May. 18, 2025 (Sunday)
Self Processing CUs
25.05  

More about releases

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  • Get Ready! The 2025 CU*Answers Leadership Conference is Coming!
  • Reminder: CBX Updates and Information – Sign Up for a Live Demo
  • Get Ready for an Online Banking EULA System Update
  • Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
  • Strategic Income Solutions’ AI Chat: A New Way to Meet the Needs of Your Members
  • CBX Updates and Information
  • Join Network Services for our May Boot Camp!
  • Take a Look at the CU*Answers University Courses for May!
  • Join Us for the 2025 Golf Outing as Part of Leadership Week!
Take a Look at the CU*Answers University Courses for May!

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Strategic Income Solutions’ AI Chat

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

We're Hiring!
Contact Us
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