In Case You Missed It…
Take a look back at some important topics from the last half of July 2025! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More
REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today
Take a look back at some important topics from the last half of July 2025! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking.Want to learn more about how you can empower your community with a Digital Financial Journey powered by Pocketnest? Click the button below to sign up. Register Now
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Don’t forget, it’s time again for another CBX user challenge! This time, we need EVERYONE to log in to CBX on Wednesday, August 20 at 3:30 PM ET! This time, we need more users, and more activity, for a longer time period. Please log on and stay online for at least 30 minutes while you… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, September 14th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, September 14th with the rollback planned for… Read more »
Tomorrow, August 19th, we will be deploying a project which will see fuel/at pump transactions added to credit card/debit card push notifications. Following the deployment of this project, members who have push notifications enabled will begin receiving alerts when fuel pump transactions are performed.
Beginning Tuesday, August 19, members using an older version of the mobile app (prior to Mobile 8) will be required to update their mobile app in order to sign in. Mobile 8 includes several important behind-the-scenes security enhancements, including advanced bot detection measures to help safeguard your credit union and your members from automated fraud… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Tuesday, September 2 CU*Forms Programming Workshop 3:00 PM – 4:00 PM ET Register for Web Conference Wednesday, September 3 Monitoring Abnormal… Read more »
CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking, and will demonstrate the value proposition for both your credit union and your members! Topics of discussion will include: Pocketnest’s approach to comprehensive financial… Read more »
Take a look back at some important topics from the first half of August 2025: AuditLink Invites You to Join a Conversation on Fraud! How Do I Add or Remove CU*BASE Security Officers? BizLink 247 – Designed for the Unique Needs of Business Members July Owner’s View Monthly Recap Vehicle Valuation Price Increase Arriving in… Read more »
As you’ve likely heard by now, Magic-Wrighter recently became SWIVEL! We’ve been in close contact with SWIVEL as they outline their timeline to transition our mutual LoanPay Xpress clients to the new SWIVEL Pay system. We wanted to make you aware of what we know so far. While we don’t anticipate needing to change the daily file transmissions we… Read more »
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24… Read more »
Take a look back at some important topics from the last half of July 2025! View Topics
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
The next GOLD updates are currently scheduled for: