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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

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In Case You Missed It…

Take a look back at some important topics from the last half of July 2025! View Topics

Join Our Upcoming Webinar on Pocketnest!

CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking.Want to learn more about how you can empower your community with a Digital Financial Journey powered by Pocketnest? Click the button below to sign up. Register Now

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Leadership 2023 Recap: Instant Issue Cards

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from Cards & Payments! Cards & Payments is implementing a new way to perform instant issue cards! A new API process has been created which allows… Read more »

Jul 17, 2023

CU*Answers Board of Directors Accepting Applications for Associate Board Member Positions

ATTENTION CEOS OF CU*ANSWERS OWNER CREDIT UNIONS The lifeblood of any cooperative is the active owner. Cooperatives rely on owners who are active not just as consumers of the cooperative’s products and services, but also as owners with a passion for ensuring the cooperative is the type of organization they want to own. As such,… Read more »

Jul 17, 2023

In Case You Missed It – Early July 2023

Take a look back at some important topics from the first half of July 2023: Join Lender*VP for a Conversation on the FUEL Decision Model! It’s Me 247 Layout 2 Presents New Widget and Branding Options! Vehicle Valuation Price Increase Arriving in October Join Us for a FREE Education Express Webinar! Strategic Shorts: Favorite Trends… Read more »

Jul 14, 2023

Join Earnings Edge for a Conversation on Deposit Operations & Member Service

Earnings Edge invites you to join us for a Conversation on Deposit Operations & Member Service! During our upcoming session, we will be hosting a conversation on the topic of ANR and NSF fees. If you have ideas you would like to share, or if your credit union has done something unique with ANR or… Read more »

Jul 14, 2023

Best Practices for Your Email Upkeep: Configuration of ‘From’ Email Addresses

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication. We have prepared AnswerBook topics which provide greater detail on these changes. It is critical that any credit union email addresses set up as… Read more »

Jul 14, 2023

Leadership 2023 Recap: Highlights from the 23.06 Analytics Booth Release

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic is the 23.06 Analytics Booth Release, which was deployed on June 25th. This latest Analytics Booth Release featured: A revamped Trends homepage, with a more data-driven look… Read more »

Jul 14, 2023

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

Jul 12, 2023

Check Out These Helpful Resources for Completing the 5300 Call Report in CU*BASE

Do you have new staff who will be assisting with the quarterly 5300 Call Report or current staff who could use a refresher on these tasks? Below are several great resources that you can share with your team! Click here for a list of AnswerBook topics relating to 5300 Call Reports. Learn more about quarterly… Read more »

Jul 12, 2023

Best Practices for Your Email Upkeep – Resources and Recommendations Coming Soon

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication. We have prepared AnswerBook topics which provide greater detail on these changes – look for these emails to be delivered to your inbox soon…. Read more »

Jul 12, 2023

Leadership 2023 Recap: CU*Forms Makes Creating and Signing Forms Easier than Ever!

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from the Imaging Solutions team! Creating general membership forms and getting them signed is easier than ever with CU*Forms! CU*Forms is a web application that allows… Read more »

Jul 12, 2023