• Support
  • Contact
  • Shop

CU*Answers

Menu
  • Products
    • Core Software
      • CBX: Your Core Software
      • CU*BASE GOLD
      • CU*BASE CTE
      • For CUSOs, CDFIs & Retail
        • Servicer Edition
    • Member Self-Service
      • It’s Me 247 Online Banking
      • It’s Me 247 Text Banking
      • It’s Me 247 Mobile App
      • It’s Me 247 Bill Pay
      • CU*Talk
      • Membership Opening
    • Imaging Solutions
      • In-House Imaging Strategy
      • Online Imaging Strategy
    • Cooperative Initiatives
      • We are a Cooperative, Just like You
      • Analytics Booth
      • Board Sites
      • PolicySwap
      • CUATV
    • Shop – Order online at the CU*Answers Store
    • IRSC – Internet Retailer Support Center
    • In the Kitchen – We’re always cooking up new ideas here in the CU*Answers Kitchen
    • We Have What CUs Need – Solutions to help a credit union be a credit union
    • Close
  • Solutions
    • Accounting – Accounting and Financial Resources
    • Asterisk Intelligence – Data Analytics and Data Warehousing
    • AuditLink – Audit and Compliance
    • BizLink – Integrated Business Solutions
    • Business Continuity – Disaster Recovery and Incident Response
    • Cards & Payments – One stop for Bill Pay and ATM/Debit/Credit/Instant Issue Cards
    • CMS – CU*Answers Management Services
    • Client Services & Education – CU*BASE Support and Training
    • Conversions – Smooth transitions to CU*BASE
    • Developer’s Help Desk (DHD) – A Strategy for Building Custom Software with CU*Answers
    • Earnings Edge – Tools to Improve Your Operations
    • Hospitality – Use our Facilities for Your Next Meeting
    • Human Resources – Success Through People
    • Imaging Solutions – Document Imaging Strategies
    • Internet Retailer
      Support Center
      – Online Retailing 2.0
    • Just Turn It On – Let Us Show You How
    • Lender*VP – Lending Experience, Management and Tools
    • Marketing – Market to your members
    • Network Services – Your IT Services and Support
    • OpsEngine – Expert skills, cutting edge tools, and professional services
    • Programming – Building the Core Foundation for Our Future
    • Sales – Your Partner in Business
    • Solutions Contact Center – High quality member support and interaction
    • Web Services – Online Marketing and Web Presence
    • Close
  • Resources
    • Client News – Up to Date News and Information
      • In the Kitchen
      • System Availability
      • Project Management
        • Owner’s View
      • Best Practices
    • CU*Answers University – Offering classroom & webinar sessions
      • 2025 Education Catalog
      • Training Resources
      • Bedrock Community Credit Union
      • Customized Training Environment
      • Register for Upcoming Events
      • Training Evaluation Form
    • References & Help – Direct access to information you need
      • Updates & Info for Your CBX Transition
      • AnswerBook
      • Online/Mobile Banking Reference Materials
      • It’s Me 247 User Help
      • CU*BASE Reference Materials
      • CU*BASE Online Help
      • Show Me The Steps Online Help
      • Owner’s View
    • Documentation – Prepare for the latest release
      • Release Summaries
      • Release Planning
      • Pricing Guides
      • My Favorite Dashboards & Reports
    • Get Involved – Get involved with your cooperative
      • Jump In the Beta Pool
      • Active Beta Study Groups
      • Submit An Idea
      • Initiating a Special Project Request
      • Join a Conversations on… Group
    • Videos – Training videos and video customization
      • It’s Me 247 How-To Video Series
      • OnDemand
      • Video Customization
    • Cybersecurity Resources – Cybersecurity Resource Center
    • Owner’s View – Track Project Status
    • Close
  • Events
    • Leadership Conference
      • 2025 – Setting the Waypoint
      • 2024 – Blazing the Trail
      • 2023 – Setting a Base Camp for our Future
      • 2022 – Our Next Adventure
      • 2021 – Experienced, Energized, Engaged
    • CEO Strategies
      • CEO Strategies Week 2025
      • CEO Strategies Week 2024
      • CEO Strategies Week 2023
      • CEO Strategies Week 2022
      • CEO Strategies Week 2021
    • Boot Camps
      • Network Services Boot Camp (2025)
      • CUSO Technology User Group (2025)
    • Conversations on… – Join a Conversations on… Group
      • Conversations on Pricing
      • Conversations on Bill Pay/P2P
      • Conversations on Education
      • Conversations on Fraud
      • Find My Conversations On… Group
    • We Have What CUs Need – We have what a credit union needs to be a credit union.
    • CU*Answers Scholarship – CU*Answers is committed to “walk the talk.”
    • CU*Answers Awards – Achievements in our CUSO
    • CU*Answers University – Both classroom and webinar offerings to continue your education
    • Close
  • Shop
    • CU*Answers Store – Order online at the CU*Answers Store
    • Internet Retailer Support Center – Online Retailing 2.0
    • Visit the Developer’s Help Desk – A Strategy for Building Custom Software with CU*Answers
    • Close
  • About
    • On The Inside
      • Board of Directors
      • Leadership
      • Report To Owners
      • Business Plan
      • Applications for Associate Board Members
    • Learn About CU*Answers
      • We are a Cooperative, Just like You
      • Join Our Team
      • History
      • In the News
    • A Guided Tour of CU*Answers
      • History
      • CUSO Model
      • CU*BASE Software
      • Member Focus
      • Self Service Product Line
      • Education and Support
      • Marketing
      • Valued Partners
      • Leadership
      • More Information
    • Other
      • Tradeshow Schedule
      • Network of Credit Unions
      • Partners
      • A Vendor’s Guide to CU*Answers
      • Non-Disclosure Policy & Agreements
      • Due Diligence Materials
      • Contact
    • We’re Hiring! – Checkout these exciting careers at CU*Answers!
    • Report To Owners – Biennial financial report and a recommitment to the principles that drive our CUSO
    • We’re a Cooperative – CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years.
    • Due Diligence Materials – “one stop shop” is to simplify your vendor due diligence needs
    • Close
Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Strategic Income Solutions’ AI Chat 

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

Take a Look at the CU*Answers University Courses for May! 

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Here comes the next Collections Roundtable! 

Here comes the next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Register Today

Join Us for the 2025 Golf Outing as Part of Leadership Week 

Join Us for the 2025 Golf Outing as Part of Leadership Week

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today

The 2025 CU*Answers Leadership Conference is Coming 

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

Previous Next
Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of April 2025! View Topics

It’s Time to Par-Tee!

It’s Time to Par-Tee!

Are you planning to attend this year’s Michigan CU League Conference in Grand Rapids, MI? We’d like to invite you to the CU*Answers afterparty, hosted at Big Mini Putt Club! Attendance is FREE and there is no need to RSVP. Join us for food, drinks and fun! Click the button below to learn more. Learn More

CU*BASE 23.12 Release Updates

CU*BASE 23.12 Release Updates

ATTENTION ONLINE CREDIT UNIONS As a reminder, the 23.12 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on December 10th. We will be posting any/all issues related to the 23.12 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Dec 8, 2023

The 2024 Cooperative Campaigns are Here!

The 2024 Cooperative Campaigns are Here!

We have been hard at work making updates to the Cooperative Campaigns for 2024, and we are finally ready to share them with you!  You can find them online now by going to the CU*Answers Marketing Store.  Same as previous years, we are offering $500 off the total cost if the Cooperative Campaign Bundle is… Read more »

Client NewsCU*AnswersMarketing
Dec 7, 2023

New Enhancements Available for CU Publisher Admins

New Enhancements Available for CU Publisher Admins

Admins Get Enhancements! CU Publisher Admins can now create new CU Publisher users for their team.  Admins can even create other admins too! To access this new feature, simply log into CU Publisher and look for the purple Add User icon.  Enter your team member’s information, CU Publisher access, and Admin privilege, and a new email… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Dec 7, 2023

Join the Developer’s Help Desk for a Conversation on Integrations!

Join the Developer’s Help Desk for a Conversation on Integrations!

Join us for a conversation on Integrations!  Integrations provide your credit union the ability to work in sync with CU*Answers products effectively – including CU*BASE, It’s Me 247 online banking, mobile apps and more – which in turn, provides you with the opportunity to elevate productivity and enhance data consistency.  Keeping abreast of current projects,… Read more »

Client NewsConversations OnCU*AnswersDeveloper's Help Desk
Dec 7, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: How do I find an IP address for a member?  Check out this NEW topic! (KB 5383) Can I add a beneficiary to a safe deposit box?… Read more »

Client NewsCU*Answers
Dec 7, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions.  Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay?  Add banners or ads on the home screen menu. Have an event… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Dec 7, 2023

Reminder: Automated Reports and Queries

Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing.  Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Dec 6, 2023

Join Lender*VP for a Conversation on 1Click Loans!

Join Lender*VP for a Conversation on 1Click Loans!

Join Lender*VP for our upcoming Conversation On 1Click Loans!  Learn from other credit unions in the network what it is that they love about 1Click Loans.  Engage in discussions about what is working and what is not, explore credit union policies and procedures, and so much more! We invite you to bring your own policies… Read more »

Client NewsConversations OnCU*AnswersLender*VP
Dec 6, 2023

The 2024 Quarterly Contests are Available NOW!

The 2024 Quarterly Contests are Available NOW!

We have been hard at work making updates to the Quarterly Contests for 2024, and we are finally ready to share them with you! Quarterly Contests are now supported by the data analysts on the CU*Answers Asterisk Intelligence Team. You can find them online now by going to the CU*Answers Marketing Store. QUARTER 1 –… Read more »

Client NewsCU*AnswersMarketing
Dec 6, 2023

Learn All About AnswerBook with These 9 Videos!

Learn All About AnswerBook with These 9 Videos!

Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook?  Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »

Client NewsClient ServicesCU*Answers
Dec 5, 2023
  1. First
  2. 116
  3. 117
  4. 118
  5. 119
  6. 120
  7. 121
  8. 122
  9. >>
  10. Last
 
Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

10th Annual Conversations on Compliance Event

10th Annual Conversations on Compliance Event

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.05  May. 18, 2025 (Sunday)
Self Processing CUs
25.05  

More about releases

Popular Posts

  • CBX: Your Core Software

  • Resources

  • Release Summaries

  • Preparing Your Credit Union to Transition to CBX

  • Solutions

  • CU*BASE Reference

  • Products

  • In the Kitchen

  • 2025 – Setting the Waypoint

  • Two for Tuesday with CEO Geoff Johnson – 04/22/2025

NACUSO Collaboration

Contact Us!

Contact Us!
We're Hiring!

Popular Client News

  • Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
  • Get Ready for an Online Banking EULA System Update
  • Join Network Services for our May Boot Camp!
  • Get Ready! The 2025 CU*Answers Leadership Conference is Coming!
  • Reminder: CBX Updates and Information – Sign Up for a Live Demo
  • CBX Updates and Information
  • Join Us for the 2025 Golf Outing as Part of Leadership Week!
  • March Owner’s View Monthly Recap
  • It’s Time to Par-Tee! Join CU*Answers for a Special Event at Big Mini Putt Club
The 2025 CU*Answers Leadership Conference is Coming

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

Take a Look at the CU*Answers University Courses for May!

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Strategic Income Solutions’ AI Chat

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

We're Hiring!
Contact Us
http://www.cuanswers.com/
Copyright © 2002 - 2025 CU*Answers • Privacy Notice
CU*BASE® is a registered trademark of CU*Answers.

Related Sites:
DISCLAIMER:

This website and included materials are intended, but not promised or guaranteed to be current, complete, or up-to-date and should in no way be taken as an indication of future results. All information is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will CU*Answers, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information provided or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Any views and opinions expressed on this web site are those of the authors and do not necessarily reflect the official policy or position of CU*Answers or any of its affiliates.

Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 
↑ Back to Top ↑