Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »

Nov 28, 2025

Pull Up a Seat for a Learning Café Session

Join Nadine Thomas, Client Services Account Executive, for the latest Learning Cafe session! Nadine will lead a discussion on A2A, with a look at transfer capabilities in CBX, It’s Me 247 online banking and BizLink 247, and how members can complete transfers between accounts at their credit union and other financial institutions. Interested in learning… Read more »

Nov 26, 2025

Reminder: Mortgage Servicing Price Increase Beginning January 1st, 2026

Thank you for being a client of the CU*Answers/Xtend Mortgage Servicing Team! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting January 1st, 2026, we will be increasing our mortgage… Read more »

Nov 26, 2025

AuditLink Invites You to Join a Conversation on Fraud!

Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »

Nov 26, 2025

Reminder: It’s Time to Make Your 2026 MACO Decisions!

As we move into the 2026 calendar year with MACO, we are asking our credit unions to select their order options. Please note that the 2026 prepay cost for MACO is $2.00/user. Your credit union can select if you would rather: Prepay for a set number of licenses for the 2026 calendar year True-up at… Read more »

Nov 26, 2025

A Note from Cards and Payments: iPay GiftPay Feature Retiring 12/31/25

Attention Credit Unions Using Jack Henry Services Jack Henry has informed us that they will be retiring the iPay GiftPay feature effective December 31st, 2025. A banner has been added to the GiftPay screen to notify users that this functionality is being discontinued. If you have any members still utilizing this service, we recommend that… Read more »

Nov 25, 2025

Video Now Available: 2025 Year-End Processing Guide Review

If you missed our Year-End Training sessions, a video recording is now available for your convenience! We encourage you to follow along as the Education team details important tasks and deadlines for your credit union as we head into year-end. This video also highlights new items for 2025. Remember – these deadlines are critical to the… Read more »

Nov 25, 2025

2025 Changes to Taxes on Car Loans – Eligibility Criteria & Updates from the IRS

We previously sent announcements regarding the One Big Beautiful Bill Act and the provision “No Tax on Car Loan Interest” paid by borrowers. Eligibility criteria can be reviewed on the IRS website. Additionally, having received information from the IRS, we can now share the following details on what these changes will mean for your organization…. Read more »

Nov 25, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Nov 25, 2025

Two for Tuesday with CEO Geoff Johnson – 11/25/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Nov 20, 2025

More related in Category: **Home** Client News CU*Answers Leadership Two for Tuesdays Or Tag: online self-processing video

News

In Case You Missed It – Late November 2025

Related News

Check Out the New Resources Featured in this Edition of Documentation Digest!

Pull Up a Seat for a Learning Café Session

Reminder: Mortgage Servicing Price Increase Beginning January 1st, 2026

AuditLink Invites You to Join a Conversation on Fraud!

Reminder: It’s Time to Make Your 2026 MACO Decisions!

A Note from Cards and Payments: iPay GiftPay Feature Retiring 12/31/25

Video Now Available: 2025 Year-End Processing Guide Review

2025 Changes to Taxes on Car Loans – Eligibility Criteria & Updates from the IRS

Check Out the New Resources Featured in this Edition of Documentation Digest!

Two for Tuesday with CEO Geoff Johnson – 11/25/2025

Conversations On…

1Click Autopilot

In Case You Missed It…

GOLD Updates

Popular Posts

Contact Us!

Related News

GOLD Updates

Popular Posts

Contact Us!

Popular Client News