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Xtend News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Take a Look at the CU*Answers University Courses for October! 

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Learn More

Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act 

Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act

Do you have supervisory personnel who would like to learn more about the configurations and operation of CBX tools for use in monitoring, evaluating, and reporting on events associated with BSA compliance? Encourage them to register for our upcoming webinar! Use the button below for more information and registration. Register Now

Get Registered for CU*Answers University Week! 

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming October 6 – 9! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Use the button below to view the courses and register. Learn More

Join Network Services for our October Boot Camp 

Join Network Services for our October Boot Camp

Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions! 

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now

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New Web Chat Scripts Coming from Xtend

New Web Chat Scripts Coming from Xtend

Xtend is excited to announce that we’re in the test and production stages of our Web Chat migration to TalkDesk! As you may remember, we received notice late in 2023 that Bold360, Xtend’s current chat provider, had slated to sunset their product effective 01/31/2024. Xtend is working hard to ensure a smooth transition, and we… Read more »

Client NewsXtend
Jan 9, 2024

Now Available: Xtend’s 2022-2023 Financial Audit Report

Now Available: Xtend’s 2022-2023 Financial Audit Report

An audit report on Xtend’s financials for the 2022 fiscal year and 2023 fiscal year was recently performed by Crowe LLP.  In this report, you will find statements on Xtend’s balance sheets, income, stockholder equity and cash flows for the aforementioned fiscal years.  A copy of the financial audit report is available here for your… Read more »

Client NewsXtend
Jan 8, 2024

2024 Xtend Pricing Guide Now Available – New Pricing Applies to January Invoices

2024 Xtend Pricing Guide Now Available – New Pricing Applies to January Invoices

The 2024 Xtend Pricing Guide is now available!  Take a look at our offerings for SRS Bookkeeping, Contact Center Services, Member Marketing & Communications, Data Analytics, and more. A copy of the 2024 Pricing Guide can be accessed via our website.  We encourage our clients to review it in planning for the upcoming business year…. Read more »

Client NewsXtend
Dec 26, 2023

2024 Xtend Pricing Guide Now Available – New Pricing Applies to January Invoices

2024 Xtend Pricing Guide Now Available – New Pricing Applies to January Invoices

The 2024 Xtend Pricing Guide is now available!  Take a look at our offerings for SRS Bookkeeping, Contact Center Services, Member Marketing & Communications, Data Analytics, and more. A copy of the 2024 Pricing Guide can be accessed via our website.  We encourage our clients to review it in planning for the upcoming business year…. Read more »

Client NewsXtend
Dec 12, 2023

2024 Xtend Pricing Guide Now Available – New Pricing Applies to January Invoices

2024 Xtend Pricing Guide Now Available – New Pricing Applies to January Invoices

The 2024 Xtend Pricing Guide is now available!  Take a look at our offerings for SRS Bookkeeping, Contact Center Services, Member Marketing & Communications, Data Analytics, and more. A copy of the 2024 Pricing Guide can be accessed via our website.  We encourage our clients to review it in planning for the upcoming business year…. Read more »

Client NewsXtend
Nov 27, 2023

Reminder: The 2024 Xtend Pricing Guide is Now Available!

Reminder: The 2024 Xtend Pricing Guide is Now Available!

The 2024 Xtend Pricing Guide is now available!  Take a look at our offerings for SRS Bookkeeping, Contact Center Services, Member Marketing & Communications, Data Analytics, and more. A copy of the 2024 Pricing Guide can be accessed via our website.  We encourage our clients to review it in planning for the upcoming business year.

Client NewsXtend
Nov 10, 2023

Xtend Network News Update

Xtend Network News Update

ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective October 30th, 2023, the following credit unions have joined the Xtend Shared Branching family: Commodore Perry Federal Credit Union CommStar Credit Union Muncie Federal Credit Union   Please visit alerts.cubase.org for any reference materials needed, such as participating CUs and their contact… Read more »

Client NewsXtend
Oct 30, 2023

The 2024 Xtend Pricing Guide is Now Available!

The 2024 Xtend Pricing Guide is Now Available!

The 2024 Xtend Pricing Guide is now available!  Take a look at our offerings for SRS Bookkeeping, Contact Center Services, Member Marketing & Communications, Data Analytics, and more. A copy of the 2024 Pricing Guide can be accessed via our website.  We encourage our clients to review it in planning for the upcoming business year.

Client NewsXtend
Oct 27, 2023

Now Available: Xtend’s 2023 ACH Audit Report

Now Available: Xtend’s 2023 ACH Audit Report

An ACH Audit of Compliance for Xtend, Inc. was performed August 11, 2023.  This ACH annual audit was completed in compliance with ACH Operating Rules by The Clearing House Payments Authority, a Nacha Direct Member.  A copy of the ACH audit report is available here for your convenience. If you have any questions, or if… Read more »

Client NewsXtend
Oct 19, 2023

Are All Phone Systems the Same?

Are All Phone Systems the Same?

What phone system do you use? Xtend is in the throes of selecting a new partner for our contact center needs, which got us thinking – what do our clients use? Do they like what they have?  What have they found works well on their platform and what are the negatives?  We would appreciate any… Read more »

Client NewsXtend
Sep 27, 2023
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Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements. If you’d like to learn more about utilizing these resources for your credit union, please click the button below to register. Register Now

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of September 2025! View Topics

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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  • Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery
  • CUaxis Credit Unions: Join Us for Our September Education Series!
Take a Look at the CU*Answers University Courses for October!

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Learn More

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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