Managing and responsibly growing our loan portfolios is one priority which most of us can relate on. Looking internally at our existing membership for opportunities can often times yield the best ROI, driven by leveraging our existing relationship and established trust with the member, increased availability of historical financial performance of the member, and an… Read more »
Managing and responsibly growing our loan portfolios is one priority which most of us can relate on. Looking internally at our existing membership for opportunities can often times yield the best ROI, driven by leveraging our existing relationship and established trust with the member, increased availability of historical financial performance of the member, and an… Read more »
Do you know how many members are using your mobile application, or what their preferred authentication method is? Recent events have highlighted the importance of digital channels adding new value propositions to services such as eStatements, remote deposits, and mobile banking. Tracking the adoption and utilization of these channels allows for the identification of new… Read more »
Do you know how many members are using your mobile application, or what their preferred authentication method is? Recent events have highlighted the importance of digital channels adding new value propositions to services such as eStatements, remote deposits, and mobile banking. Tracking the adoption and utilization of these channels allows for the identification of new… Read more »
How has loan delinquency trended over the last 30, 60, or 90 days? Which loan category has observed the most write-offs in the last 3 years? What is the difference between a written off loan and a charged off loan? Properly managing these loans and building early identification systems and procedures can help avoid losses… Read more »
How has loan delinquency trended over the last 30, 60, or 90 days? Which loan category has observed the most write-offs in the last 3 years? What is the difference between a written off loan and a charged off loan? Properly managing these loans and building early identification systems and procedures can help avoid losses… Read more »
What is the busiest time of day, per branch? What were my staffing levels at those times? How many people are coming to me for shared branching support? How has the timing and volume of member visits changed during the COVID-19 response? What portion of my membership is coming to a branch each month, historically… Read more »
What is the busiest time of day, per branch? What were my staffing levels at those times? How many people are coming to me for shared branching support? How has the timing and volume of member visits changed during the COVID-19 response? What portion of my membership is coming to a branch each month, historically… Read more »
What is the busiest time of day, per branch? What were my staffing levels at those times? How many people are coming to me for shared branching support? How has the timing and volume of member visits changed during the COVID-19 response? What portion of my membership is coming to a branch each month, historically… Read more »
How many applications does it take to book a loan? What is the credit quality of recent applications? How has COVID-19 affected the number or amount of applications I am receiving? Who is the most productive underwriter? The least? Which branch is booking the most loans? The least? What age groups are applying for the… Read more »
CU*Answers is celebrating its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
Videos are available now! Instead of our usual in-person event in downtown Grand Rapids, this year’s conference is being presented via a series of 3 video episodes.
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
