Throwback Thursday: My Community

Throwback Thursday: My Community

Credit unions don’t just serve their members, they also give back to their local communities.  Members volunteer, they participate in the democratic process, and they help determine how credit unions can best serve their needs along with those of their community. How is your credit union involved with local organizations?  How are you engaging with… Read more »

Jun 15, 2017

Throwback Thursday: How Do You Respond?

Throwback Thursday: How Do You Respond?

Your credit union members are also the owners.  When they have questions or concerns regarding their loans or accounts, members expect that the credit union will be able to offer them solutions and advice to address their particular needs. What are some common requests or concerns your credit union has received from members recently?  Have you… Read more »

Jun 8, 2017

Throwback Thursday: Cooperative Score

Throwback Thursday: Cooperative Score

If a Cooperative Scorecard were used as a grading tool for every credit union, it might start by taking a look at how credit unions represent the 7 Cooperative Principles: Voluntary and Open Membership, Democratic Member Control, Members’ Economic Participation, Autonomy and Independence, Education, Training and Information, Cooperation Among Cooperatives, and Concern for Community. How… Read more »

May 18, 2017

Throwback Thursday: Ownership Equity

Throwback Thursday: Ownership Equity

Your credit union’s value increases every time a new member joins.  This value also increases every time members use your services, every time that a new branch opens, and every time that members exercise their right to vote in democratic processes. How have your members engaged with your credit union recently?  How has your credit union been… Read more »

Apr 27, 2017

Throwback Thursday: Right There with You

Throwback Thursday: Right There with You

Technology advances at a rapid pace.  We exchange information at an ever-increasing rate, and with so many devices that can connect to the internet with just a few clicks, it is no surprise that members expect their credit union to be up-to-speed with the latest industry trends. Through phones, tablets, and other smart devices, members… Read more »

Apr 20, 2017

Throwback Thursday: Would You Like Fries with That?

Throwback Thursday: Would You Like Fries with That?

At the 2015 Leadership Conference, we discussed how credit unions could adopt the question, ‘Would you like fries with that?’, offering benefits to their member-owners for banking with a cooperative. We invite our network credit unions to revisit this question, and consider what additional services you might be able to offer, or ones that you… Read more »

Apr 13, 2017