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show me the steps News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Join Lender*VP to Learn About Income Verification with EDGE! 

Join Lender*VP to Learn About Income Verification with EDGE!

Lender*VP and EDGE invite you to learn how income verification can streamline lending decisions! oin us for a demonstration of how lending teams can accelerate decisions, improve operational efficiency, and gain a more complete view of member financial health by seamlessly incorporating external account data as needed. Click the button below to register. Register Now

CUaxis February Education Series 

CUaxis February Education Series

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in February, where we will explore services and features available to your organization. These courses will be held between Tuesday, February 17th and Thursday, February 19th. Please use the button below to learn more and start your registration. Register Today

Take a Look at the CU*Answers University Courses for February! 

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More

Get Ready for the Next Collections Roundtable! 

Get Ready for the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! Use the button below to register today! Register Today

Get the Most Out of CU*Forms 

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Use the button below to register now. Register Now

Custom Services New Name 

Custom Services New Name

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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Video of the Week: Loan File Action Codes

Video of the Week: Loan File Action Codes

Loan File Action Codes Need a quick way to show your staff how they can access loan file action codes in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Dec 4, 2023

Video of the Week: Loan Quoter Extras

Video of the Week: Loan Quoter Extras

Loan Quoter Extras Need a quick way to show your staff how they can access helpful features included with the loan quoter tool?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Nov 27, 2023

Video of the Week: Loan Quoter Basics

Video of the Week: Loan Quoter Basics

Loan Quoter Basics Need a quick way to show your staff how they can use the loan quoter tool to provide members with loan payment estimates?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Nov 20, 2023

Video of the Week: Tips & Tricks for CU*BASE – Part 5: Restoring a Field Entry

Video of the Week: Tips & Tricks for CU*BASE – Part 5: Restoring a Field Entry

Tips & Tricks for CU*BASE – Part 5: Restoring a Field Entry Need a quick way to show your staff how they can use the keyboard to restore a field entry in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Nov 13, 2023

Video of the Week: Tips & Tricks for CU*BASE – Part 4: Selecting Multiple Items

Video of the Week: Tips & Tricks for CU*BASE – Part 4: Selecting Multiple Items

Tips & Tricks for CU*BASE – Part 4: Selecting Multiple Items Need a quick way to show your staff how they can use the keyboard to select multiple items in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Nov 6, 2023

Video of the Week: Tips & Tricks for CU*BASE – Part 3: Selecting Consecutive Items

Video of the Week: Tips & Tricks for CU*BASE – Part 3: Selecting Consecutive Items

Tips & Tricks for CU*BASE – Part 3: Selecting Consecutive Items Need a quick way to show your staff how they can use the keyboard to select consecutive items in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Oct 30, 2023

Video of the Week: Tips & Tricks for CU*BASE – Part 2: Deleting Field Entries

Video of the Week: Tips & Tricks for CU*BASE – Part 2: Deleting Field Entries

Tips & Tricks for CU*BASE – Part 2: Deleting Field Entries Need a quick way to show your staff how they can use the keyboard to quickly delete field entries in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Oct 24, 2023

Video of the Week: Tips & Tricks for CU*BASE – Part 1: Copying Information

Video of the Week: Tips & Tricks for CU*BASE – Part 1: Copying Information

Tips & Tricks for CU*BASE – Part 1: Copying Information Need a quick way to show your staff how they can copy information in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Sep 28, 2023

Video of the Week: CU*BASE GOLD First-Time Login – Part 3: Print Sessions

Video of the Week: CU*BASE GOLD First-Time Login – Part 3: Print Sessions

CU*BASE GOLD First-Time Login – Part 3: Print Sessions Need a quick way to show new employees how they can log in to print sessions in CU*BASE to print receipts and other documents?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Sep 28, 2023

Video of the Week: CU*BASE GOLD First-Time Login – Part 2: ProDOC

Video of the Week: CU*BASE GOLD First-Time Login – Part 2: ProDOC

CU*BASE GOLD First-Time Login – Part 2: ProDOC Need a quick way to show new employees how they can set up ProDOC to automatically launch when logging into CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Oct 3, 2023
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Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming January 26 – 29! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend. Use the button below to register now! Register Now

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the first half of January 2026! View Topics

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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Get Ready for the Next Collections Roundtable!

Get Ready for the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! Use the button below to register today! Register Today

CUaxis February Education Series

CUaxis February Education Series

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in February, where we will explore services and features available to your organization. These courses will be held between Tuesday, February 17th and Thursday, February 19th. Please use the button below to learn more and start your registration. Register Today

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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