Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday with CEO Geoff Johnson – 7/1/2025
Changes Coming to LoanPay Xpress!
As you’ve likely heard by now, Magic-Wrighter recently became SWIVEL! We’ve been in close contact with SWIVEL as they outline their timeline to transition our mutual LoanPay Xpress clients to the new SWIVEL Pay system. We wanted to make you aware of what we know so far. While we don’t anticipate needing to change the… Read more »
In Case You Missed It – Late June 2025
Take a look back at some important topics from the second half of June 2025: Need to Update Your Contacts for CU Publisher or Mobile App Notifications? Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers Do You Have a New Member Service Representative? Prevent Fraud with Positive Pay for Your Business Members… Read more »
Join Us for a Conversation on Online Member Experience!
The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! During our upcoming session, we will discuss MOP Procedures for credit unions, including how your credit union handles fraud and ways that you connect with members who open their membership online. We look forward to fostering a discussion… Read more »
What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! A reminder for credit unions that support HELOC Contract Variable Rates: HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. We have put together a document, which covers… Read more »
Join Us for a Series of Educational Events in July!
The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for… Read more »
Important Reminders for HELOC Contract Variable Rate Changes in July
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Learn All About Retailer Direct – Join Us for a Live Demo!
Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union. If you’d like a deeper dive into these features, Lender*VP invites you to join our… Read more »
Lender*VP Invites You to Learn All About Rise Loan Payment Solutions
Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. This user-friendly platform was designed by credit unions for credit union members. Rise provides a fast and simple solution for collecting payments while helping to reduce delinquency. Credit unions can even receive… Read more »
Pull Up a Seat for a Learning Café Session
Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements. If you’d like to learn more about utilizing these resources for your credit union, please click the button below to register. Register Now
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
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