From all of us at the Innovation Center, we’d like to wish you a happy holiday season! Thank you for your continued partnership and support. We hope you have a wonderful New Year and we look forward to what 2026 will bring!
From all of us at the Innovation Center, we’d like to wish you a happy holiday season! Thank you for your continued partnership and support. We hope you have a wonderful New Year and we look forward to what 2026 will bring!
Thursday, September 3rd 3:30 PM – 4:00 PM ET This Month’s Focus AuditLink Services AuditLink offers multiple services to credit unions to help alleviate internal compliance burden. If your credit union is struggling with policies, procedures, or internal bandwidth in the world of ACH monitoring, BSA compliance, or vendor management, this event is for you!… Read more »
ProDOC will be sunsetting in October 2026. To ensure a smooth, uninterrupted experience, all credit unions currently using ProDOC will need to transition to CU*Forms prior to that date. We understand that a change like this requires planning, and we are committed to making the move as seamless as possible. We encourage you to begin… Read more »
CU*Answers invites you to meet to our network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and the… Read more »
The number one communication piece mailed to a member is the periodic statement. This course concentrates on the available configuration features within the core and how changes affect statement creation. This course will help participants understand the statement insert process and the key deadlines that need to be met to ensure accurate and timely statement… Read more »
As iOS App Store approvals for Mobile 9.0 are delayed, we can no longer commit to migrating all credit unions at once to the new cloud-based platform on August 18th. Please read the updated information below about how the MACO re-enrollment process will happen, and how to communicate to your members about the upcoming changes… Read more »
Mark your calendars for CEO Strategies 2026! This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This event… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Need to grant upload/download permissions to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. You will need to provide the following when submitting the request: Authority needed Employee name CBX User ID Signature of a Security… Read more »
From the credit unions that applied, the following credit unions were selected to beta test the CBX 26.10 release coming in October: Bridge Credit Union Capstone Federal Credit Union Millstream Area Credit Union Thank you to everyone who expressed interest in joining! We’re looking forward to reviewing your applications for the next CBX beta test!
Asterisk Intelligence invites you to join our upcoming Conversation on Data! Engage with your peers to discuss current and future credit union data projects; we encourage you to share questions and suggestions with the group as we explore data strategies, tools and skills. Join the conversation and add your voice to what is happening in… Read more »
More related in Category: **Home** Asterisk Intelligence Client News Conversations On CU*Answers Or Tag: Asterisk Intelligence conversations on online self-processing
Take a look back at some important topics from the last half of July 2026! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
The next CBX updates are currently scheduled for:









