From all of us at the Innovation Center, we’d like to wish you a happy holiday season! Thank you for your continued partnership and support. We hope you have a wonderful New Year and we look forward to what 2026 will bring!
Related News
Coming in October: Vehicle Valuation Price Increase
Attention CU*Answers clients: effective October 1st, 2026, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $66.50 per month to $73.00 per month, while valuation costs will increase from $0.26 per valuation to $0.29 per valuation. These price increases will apply to all clients using the service, including current… Read more »
Lender*VP and EDGE Invite You to an In-Person Lunch & Learn Event in Grand Rapids!
Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at CU*Answers’ Grand Rapids headquarters! This in-person event is designed for credit union leaders and teams focused on lending, credit risk and member analytics. Rather than a traditional product demo, we’ll focus on practical use cases, peer discussion, and the evolving cashflow… Read more »
Learn All About the New 1Click Relationship Offers – Join Us for a Demo!
Join the Lender*VP team for a demo of the newly released 1Click Relationship Offers! Learn how you can push 1Click Offers to your members based on their relationship to the credit union using CLR Path. We’ll offer a look at examples in the CLR Path Program and go through the internal process of launching these offers,… Read more »
In Case You Missed It – Late June 2026
Take a look back at some important topics from the second half of June 2026: Lending Communications are Easier Than Ever with CU*Chat! 2026 Education Spotlight – Standard Teller Techniques Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers AuditLink Invites You to Join a Conversation on Fraud! 2026 Education Spotlight – Head… Read more »
ProDOC Sunsetting in October – Resources for Transitioning to CU*Forms
ProDOC will be sunsetting in October 2026. To ensure a smooth, uninterrupted experience, all credit unions currently using ProDOC will need to transition to CU*Forms prior to that date. We understand that a change like this requires planning, and we are committed to making the move as seamless as possible. We encourage you to begin… Read more »
Enhancements to Interest-Only Loans Coming Soon – What You Need to Know
We are excited to share Enhancements to Interest-Only Loans coming soon! Project #63501 will add new configurable options for interest-only loans, as well as corrections to certain behaviors for these loan types. This project is currently targeted for July 14th. Additional details on this project are listed below. If you have any questions, please reach… Read more »
Employee Security Updates to the CBX LOS
On Tuesday, July 21st, we will be deploying enhancements to our employee security settings for the CBX LOS. These enhancements will allow you to control which employees are able to create or access loan applications for existing members, as well as which employees are able to book/create loan accounts. These checkboxes will be live in… Read more »
Two for Tuesday with CEO Geoff Johnson – 6/30/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Important Reminders for HELOC Contract Variable Rate Changes in July
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Wednesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
Lending Communications are Easier Than Ever with CU*Chat!
Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless… Read more »
More related in Category: **Home** CU*Answers Lender*VP Or Tag: Lender*VP online self-processing
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Dive into Administrator Features Available in TLC!
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Use the button below to register now! Register Now
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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
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