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self-processing News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Strategic Income Solutions’ AI Chat 

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

Take a Look at the CU*Answers University Courses for May! 

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Here comes the next Collections Roundtable! 

Here comes the next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Register Today

Join Us for the 2025 Golf Outing as Part of Leadership Week 

Join Us for the 2025 Golf Outing as Part of Leadership Week

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today

The 2025 CU*Answers Leadership Conference is Coming 

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

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CU*BASE Release 23.10 is Arriving Soon!

CU*BASE Release 23.10 is Arriving Soon!

CU*BASE Release 23.10 Online and Site Four Release Date is October 8 Self-Processor Release Date is October 15 Documents 23.10 Release Summary 23.10 New and Updated Tool Summary 23.10 Database Changes Summary  Training Attend a release review webinar! Thursday, September 28 @ 3:00 PM – 4:30 PM ET Thursday, October 5 @ 3:00 PM –… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Oct 3, 2023

Sunsetting Management of SonicWALL Firewalls – Order Your Fortinet Firewall Today

Sunsetting Management of SonicWALL Firewalls – Order Your Fortinet Firewall Today

Beginning January 1, 2024, we will only provide management services for Fortinet firewalls and will discontinue management of SonicWALL firewalls (this will not impact secure email and secure remote access devices).  The message below was sent to client credit unions who have not yet purchased a Fortinet firewall to replace their SonicWALL. If you wish… Read more »

Client NewsCU*AnswersDocumentation
Sep 19, 2023

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly?  No more waiting or emailing thanks to CU Info, powered by CU*Publisher.  With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Sep 19, 2023

Two for Tuesday with CEO Geoff Johnson – 9/19/2023

Two for Tuesday with CEO Geoff Johnson – 9/19/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Sep 18, 2023

Join Us for a Conversation on Bill Pay/P2P: Standalone P2P with Paymentus

Join Us for a Conversation on Bill Pay/P2P: Standalone P2P with Paymentus

SettleMINT EFT invites you to join us for a Conversation on Bill Pay/P2P!  During our upcoming session, we will host a conversation on Standalone P2P with Paymentus, a service which allows your members the freedom to pay anyone!  This service can be used in both It’s Me 247 online banking and mobile web banking. Register… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
Sep 18, 2023

Join Us for CEO Strategies Week 2023!

Join Us for CEO Strategies Week 2023!

Mark your calendars for CEO Strategies Week 2023!  This year’s event will take place November 7th and 8th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan.  Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »

CEO StrategiesClient NewsCU*AnswersEvents
Sep 18, 2023

Take a Look at the CU*Answers University Courses for October!

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in October!   Monday, October 2 9:30 AM – 11:00 AM ET Data Warehouse Tools & Strategies Register for web conference Register for classroom… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
Sep 18, 2023

Video of the Week: Using the Rate Inquiry Tool to View Share Dividend Rates

Video of the Week: Using the Rate Inquiry Tool to View Share Dividend Rates

Using the Rate Inquiry Tool to View Share Dividend Rates Need a quick way to show your staff how they can use the Rate Inquiry tool to find the latest dividend rates for share products?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps… Read more »

Client NewsCU*Answers
Sep 18, 2023

Vehicle Valuation Price Increase Arriving in October

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2023, pricing for J.D. Power Vehicle Valuations will be increasing.  The monthly cost will increase from $52.50 per month to $55.00 per month, while valuation costs will increase from $0.21 per valuation to $0.22 per valuation.  These price increases will apply to all clients using the service, including current… Read more »

Client NewsCU*AnswersLender*VP
Sep 15, 2023

Join Us for a Conversation On Mergers and CU Partnerships!

Join Us for a Conversation On Mergers and CU Partnerships!

Join us for a conversation on Mergers and CU Partnerships!  Designed for clients who are considering mergers or strategic partnerships/alignments, this event will explore different merger options that are available and how involved parties will need to prepare.  Additionally, we’ll share insights from clients who have previously participated in mergers. This Conversations On Mergers/CU Partnerships… Read more »

Client NewsConversations OnConversionsCU*Answers
Sep 15, 2023
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Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.05  May. 18, 2025 (Sunday)
Self Processing CUs
25.05  

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  • Strategic Income Solutions’ AI Chat: A New Way to Meet the Needs of Your Members
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  • Join Network Services for our May Boot Camp!
  • Take a Look at the CU*Answers University Courses for May!
  • Join Us for the 2025 Golf Outing as Part of Leadership Week!
Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Register Today

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Strategic Income Solutions’ AI Chat

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

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