Join Kasey Olchowski, Manager of Client Services and Education, and Lani Lowing, Client Services and Education Team Lead, for this month’s Learning Café session! Kasey and Lani will discuss educational opportunities being offered by CU*Answers in 2024, including both classroom and online events. If you haven’t had a chance to do so yet, we encourage… Read more »
We are excited to announce we are now live through Corporate One on the receive-only side of the RTP® network. Get in the queue today to connect your credit union to the RTP payment rail. Join the Queue What is RTP®? Created by The Clearing House in 2017, RTP® is a fast, efficient, and secure… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
ATTENTION XTEND STOCKHOLDERS Happy New Year from your CUSO, Xtend. We would like to take a moment to reflect on the many accomplishments from this past year. Attached to the accompanying email is a letter from CEO Liz Winninger, which explores these items in detail and provides a look at Xtend’s financials for the 2023… Read more »
Exploring the Loan Queue Need a quick way to show your staff how they can access features available in the loan queue? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on RDC Auto Enrollment within CU*BASE. We will discuss how credit unions are using RDC Auto Enrollment, configurations that they are using for approval, as well as how credit unions are obtaining reports. … Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Attention Xtend clients: The Grand Rapids area is expecting inclement weather from Friday, 1/12 through Saturday, 1/13. This may affect the ability for some Xtend employees to commute to and from work. There are also a handful of clients who will be closed for precautionary reasons, which may lead to an increase in contact center… Read more »
If your credit union has online credit cards, please be aware that payments will be calculated differently starting at the end of January 2024! At the end of January, we will be implementing a project that will change the way that incomplete loan applications are routed in CU*BASE, how online credit card payments are calculated,… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Are you planning to attend this year’s Michigan CU League Conference in Grand Rapids, MI? We’d like to invite you to the CU*Answers afterparty, hosted at Big Mini Putt Club! Attendance is FREE and there is no need to RSVP. Join us for food, drinks and fun! Click the button below to learn more. Learn More
