The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each. Follow the link below to review the Release Resource Companion for CU*BASE 25.10 – inside you will find key items related to the 25.10 release including: Nine new AnswerBook topics on multi-factor authentication (MFA),… Read more »
As a reminder, the CU*BASE GOLD 25.10 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on October 12th. We will be posting any/all issues related to the 25.10 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be… Read more »
Don’t forget: The 25.10 Release of CU*BASE is arriving on October 12th for Online, Self-Processing and Site-Four credit unions. If you missed our recent release training sessions, a video recording is now available for review. Take a look at the enhancements and updates coming with this release – click the button below to view the video and… Read more »
![[The Pulse] HA Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
HA Rollover Results Now Available HA Rollover: September 14 – 21 Now available for your review is a summary of the recent CU*Answers High Availability (HA) Rollover event performed September 14th to September 21st for the CU*BASE core processing, CBX, and It’s Me 247 environments. In this report, you will find details about the exercise, including challenges observed, lessons… Read more »
As part of the 25.10 release, we will be separating the PIN reset feature for CU*Talk from the password reset feature for online banking. As of October 12th, resetting audio banking PINs for members will be performed using Tool #1072, which can also be accessed via the new shortcut, ARUPIN. An important note for security… Read more »
Check out recent programming changes in the September 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
CU*BASE Release 25.10 Online, Self-Processor, and Site-Four Release Date is October 12 Documents 25.10 Release Summary 25.10 New and Updated Tool Summary 25.10 Database Changes Summary Training Attend a release review webinar! Tuesday, September 30 @ 3:30 PM – 4:30 PM ET Tuesday, October 7 @ 3:00 PM – 4:00 PM ET Click Here to… Read more »
On Wednesday, September 17th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The Rollover event is scheduled for 6:00 AM to 7:00 AM ET (3:00 AM to 4:00 AM PT). During this one-hour period, online and mobile banking will run live on servers at our secondary… Read more »
Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The Rollover event is scheduled to begin at 3:00 AM ET on Sunday, September 14th. Once completed, CU*BASE core-processing will be provided from systems at the HA data center for… Read more »
The CU*Answers TLC courses have recently been updated! These refreshed courses now include details for CBX, while also sporting modern redesigns. Our teams worked diligently to review and update the content of each of these courses; we encourage your staff to check them out the next time you log into TLC! Currently, TLC courses for both CBX… Read more »
Take a look back at some important topics from the first half of October 2025! View Topics
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