Reminder for Sage Direct Clients: Please Complete the Annual Certification of Move Update Compliance Form

Reminder for Sage Direct Clients: Please Complete the Annual Certification of Move Update Compliance Form

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS USING SAGE DIRECT Annual Certification of Move Update Compliance Form Due December 1, 2018 Please complete the Annual Certification of Move Update Compliance form and submit it to Sage Direct by Saturday, December 1, 2018. To learn how to complete the form, view this sample form. For details on why you need to complete this… Read more »

Nov 9, 2018

Reminder for Sage Direct Clients: Please Complete the Annual Certification of Move Update Compliance Form

Reminder for Sage Direct Clients: Please Complete the Annual Certification of Move Update Compliance Form

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS USING SAGE DIRECT Annual Certification of Move Update Compliance Form Due December 1, 2017 Please complete the Annual Certification of Move Update Compliance form and submit it to Sage Direct by Friday, December 1, 2017. To learn how to complete the form, view this sample form. For details on why you need to complete… Read more »

Oct 31, 2017

Reminder: Complete a Connectivity Test for this Sunday’s HA Rollover

Reminder: Complete a Connectivity Test for this Sunday’s HA Rollover

The next CU*Answers (HA) High Availability Rollover is scheduled for September 17-20.  During this rollover event, there will be an interruption lasting approximately 30-60 minutes for CU*BASE core-processing applications, including CU*Talk audio response and It’s Me 247 online banking (a splash page will be presented). As a proactive step, we are recommending that you test connectivity… Read more »

Sep 12, 2017

Action Required: Complete a Connectivity Test

Action Required: Complete a Connectivity Test

As we previously  announced, CU*Answers teams have been performing steps to complete the relocation of the high-availability server that currently resides at the Muskegon, Michigan data center to the new location at Site-Four in Yankton, South Dakota. In order to maintain uninterrupted access to CU*BASE following the rollover to the new HA server on Sunday,… Read more »

Oct 7, 2016

This is the LAST WEEK to complete your REQUIRED firewall changes!

This is the LAST WEEK to complete your REQUIRED firewall changes!

Want access to CU*BASE after October 16? Complete your network changes! As we previously  announced, prior to the live roll-over to the new location of the HA server scheduled for Sunday, October 16,  a few changes must be made to your network firewall to ensure that your credit union’s connectivity is uninterrupted and all staff… Read more »

Oct 4, 2016

Action Required: Firewall Configuration Changes

Action Required: Firewall Configuration Changes

Prior to the first live roll-over to the new high-availability network location scheduled for Sunday, October 16, changes must be made to your network firewall to ensure that your credit union’s connectivity is not interrupted and all staff can access CU*BASE on Monday morning. If these changes are not completed by the deadline, your teams… Read more »

Sep 26, 2016

Critical Firewall Changes Required

Critical Firewall Changes Required

Want access to CU*BASE after October 16? Complete your network changes! As we previously  announced, prior to the live roll-over to the new location of the HA server scheduled for Sunday, October 16,  a few changes must be made to your network firewall to ensure that your credit union’s connectivity is uninterrupted and all staff… Read more »

Sep 19, 2016