Reminder: Complete a Connectivity Test for this Sunday’s HA Rollover

Reminder: Complete a Connectivity Test for this Sunday’s HA Rollover

The next CU*Answers (HA) High Availability Rollover is scheduled for September 17-20.  During this rollover event, there will be an interruption lasting approximately 30-60 minutes for CU*BASE core-processing applications, including CU*Talk audio response and It’s Me 247 online banking (a splash page will be presented). As a proactive step, we are recommending that you test connectivity… Read more »

Sep 12, 2017

Action Required: Complete a Connectivity Test

Action Required: Complete a Connectivity Test

As we previously  announced, CU*Answers teams have been performing steps to complete the relocation of the high-availability server that currently resides at the Muskegon, Michigan data center to the new location at Site-Four in Yankton, South Dakota. In order to maintain uninterrupted access to CU*BASE following the rollover to the new HA server on Sunday,… Read more »

Oct 7, 2016

This is the LAST WEEK to complete your REQUIRED firewall changes!

This is the LAST WEEK to complete your REQUIRED firewall changes!

Want access to CU*BASE after October 16? Complete your network changes! As we previously  announced, prior to the live roll-over to the new location of the HA server scheduled for Sunday, October 16,  a few changes must be made to your network firewall to ensure that your credit union’s connectivity is uninterrupted and all staff… Read more »

Oct 4, 2016

Action Required: Firewall Configuration Changes

Action Required: Firewall Configuration Changes

Prior to the first live roll-over to the new high-availability network location scheduled for Sunday, October 16, changes must be made to your network firewall to ensure that your credit union’s connectivity is not interrupted and all staff can access CU*BASE on Monday morning. If these changes are not completed by the deadline, your teams… Read more »

Sep 26, 2016

Critical Firewall Changes Required

Critical Firewall Changes Required

Want access to CU*BASE after October 16? Complete your network changes! As we previously  announced, prior to the live roll-over to the new location of the HA server scheduled for Sunday, October 16,  a few changes must be made to your network firewall to ensure that your credit union’s connectivity is uninterrupted and all staff… Read more »

Sep 19, 2016

e-Loan data will soon be purged – do you have a backup solution?

e-Loan data will soon be purged – do you have a backup solution?

**This message applies to credit unions using Imaging Solutions e-Loan Vault who were notified via email** This August, the CU*Answers Imaging Solutions team will begin purging e-Loans data from your CU*Spy Vault. As you may know, information is available to view online for six years – this purge will include any loan information dated June 2010… Read more »

Jul 14, 2016

Why wait? Vote today!

Why wait? Vote today!

ATTENTION CU*ANSWERS STOCKHOLDERS WHO HAVE YET TO VOTE Make sure your voice is heard! Our records indicate that you have not yet voted in the 2016 Elections. You can vote electronically for board elections until June 10, 2016! Learn about what your voting for by visiting the CU*Answers Elections website elections.cuanswers.com. Ready to vote? All CEOs… Read more »

May 31, 2016

REMINDER: You Must Enable Print Session Encryption by Wednesday

REMINDER: You Must Enable Print Session Encryption by Wednesday

ATTENTION ONLINE CREDIT UNIONS What do we need to do? Enable print session encryption on all of your workstations Why? CU*Answers will be enforcing the use of encrypted print sessions as of 6/1/2016. After this date, attempting to connect a print session without session encryption will fail with an error message. After June 1 you… Read more »

May 27, 2016

Action Required: Enable Print Session Encryption by June 1st

Action Required: Enable Print Session Encryption by June 1st

ATTENTION ONLINE CREDIT UNIONS What do we need to do? Enable print session encryption on all of your workstations Why? CU*Answers will be enforcing the use of encrypted print sessions as of 6/1/2016. After this date, attempting to connect a print session without session encryption will fail with an error message. After June 1 you… Read more »

May 25, 2016

Every vote counts – cast yours today!

Every vote counts – cast yours today!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 2 – June 10, 2016! Learn about what your voting for by visiting the CU*Answers Elections website elections.cuanswers.com. Ready to vote? All CEOs of stockholder credit unions received an email on Monday, May 2nd with instructions to vote by visiting… Read more »

May 20, 2016