Active Beta

What is “Active Beta”?

A Collaborative Beta Project for Credit Union Executives

Tools Currently in Active Beta

  • #1210:  Self Directed Data Floods
  • #1310:  Library Statistics Dashboard
  • #1315:  Why your Members Call
  • #1670:  Loan Productivity Analysis Dashboard

How can we get tools to your desk faster, especially tools which are better tested in a real-world environment than in a controlled laboratory?  Even more importantly, how can we tap the wealth of knowledge and experience held by your teams, to help us make better products for all our partner credit unions?

Welcome to Active Beta, our solution to increase speed to market on our most valuable toolkits, while engaging our cooperative Network for real-world testing, feedback, and vision.  For projects in Active Beta, we conduct a minimal amount of basic testing and quality assurance pre-release reducing our development time, getting tools in our Credit Union’s hands much quicker.  You’ll have a period of time to use and value from these dashboards with your live member data, providing comments and recommendations along the way.  Your feedback is much more than glitch reporting.  We rely on you to give us unique insights in how these tools can best integrate into your existing operations, maximizing value to the credit union, and ultimately transforming a tool into a valuable workhorse your teams will WANT to use each day.

What should I do differently when using an Active Beta Feature?

Staying alert, and thinking critically while using an Active Beta feature are both best practices we’d recommend that you implement.  CU*BASE is such a dynamic environment, where each credit union has slightly different vendor relationships, service providers, product and service configurations, and everything else which makes each credit union unique.  It would be virtually impossible to test functionality of each tool using each unique combination of vendor relationships and product and service configurations, effectively increasing our testing costs while reducing effectiveness. Most commonly, we see specific product or vendor compatibility issues being identified during our active beta periods.

Staying alert, and thinking critically of the data presented can help identify these potential short-comings in an active beta feature.  Should you notice any if these situations, or have any other comments or recommendations on an Active Beta tool we want to hear from you.  Please be sure to report all issues, comments, or recommendations you have on our Active Beta features so your feedback is heard and addressed.

How do I provide feedback on tools in Active Beta?

Use the Active Beta Improvement Submission Form to provide Active Beta feedback will ensure that your comments get routed to the Asterisk Intelligence team for research, review, and if needed escalation to programming.  We rely on these comments for the continued improvement on these features, as well as the eventual graduation out of Active Beta status.

Active Beta Improvement Submission Form

How long are tools kept in an Active Beta status?

Our goal is to graduate tools out of Active Beta within 6 months of the original release date.  However, graduation is dictated by confidence and functionality, not an arbitrary amount of time.  We review tool usage statistics on Active Beta features.  If after 6 months, we feel that usage and client feedback has not been sufficient to graduate the tool, additional time and efforts will be taken to increase tool usage and testing initiatives prior to graduating the tool out of Active Beta status.

Want to learn more about Active Beta?  Contact us at AI@cuanswers.com

Updated
October 16, 2019

Order a Data Warehouse for Custom Data Storage in the Core

Order a Data Warehouse for Custom Data Storage in the Core

The Data Warehouse, available from Asterisk Intelligence, is designed to support the storage and analysis of data from multiple sources from alongside your core processing data.  The space gives you a solution to manage custom and special data sets in CU*BASE. Click below to purchase your Data Warehouse: Visit the Store Today Asterisk Intelligence is… Read more »

Jun 14, 2019

Top 5 Tips for Managing Your Data Warehouse

Top 5 Tips for Managing Your Data Warehouse

The Data Warehouse in CU*BASE is more than just a tool, it’s a framework for database management and next-level analytics.  Anyone with a Data Warehouse has the capability and responsibility of organizing and controlling data within the warehouse.  Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down… Read more »

Jun 12, 2019

Jump into a Dashboard Dive: Skip-a-Pay History Dashboard

Jump into a Dashboard Dive: Skip-a-Pay History Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tool #817, the Skip-a-Pay History Dashboard.  Skip-a-Pay programs have grown in popularity for members and credit unions alike, offering financial flexibility to the member and additional revenue to credit unions.  Learn how to use this dashboard to… Read more »

Jun 6, 2019

A Quick Tip for Data Analysts – Use the Simple Copy/Save Options on Charts and Tables

A Quick Tip for Data Analysts – Use the Simple Copy/Save Options on Charts and Tables

Have you checked out the latest developments to the Visual Analytics Tools (VAT)?  As of May 2019, users now have the ability to copy a screenshot of certain data tables in CU*BASE, which can be pasted into emails and documents, or shared and analyzed. Click below to visit our webpage and learn more about this… Read more »

Jun 6, 2019

Webinar: Learn about Data Warehouses with Asterisk Intelligence

Webinar: Learn about Data Warehouses with Asterisk Intelligence

Join us for a webinar celebrating and exploring the brand-new solution – Data Warehouse.  A Data Warehouse for your credit union will expand your horizon for data analytics and will provide options for control over data retention schedules and storage of custom data within the core. Upload that Excel file you’ve been keeping to track… Read more »

Jun 6, 2019

Don’t Forget, the AB 19.06 Analytics Booth Release Arrives June 9!

Don’t Forget, the AB 19.06 Analytics Booth Release Arrives June 9!

The Asterisk Intelligence Team is excited to present the AB 19.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 9!  This release features the NEW Static Pool Analysis Dashboard, Learn-From-Peer Trend line graphing, additional Power Lines, and more.  Check it out! View the Release Summary Learn More About the Analytics Booth Release… Read more »

Jun 4, 2019

A Quick Tip for Report Writers – Use the Better Date from CUFMAINT

A Quick Tip for Report Writers – Use the Better Date from CUFMAINT

Save time, simplify your work, and stop typing your dates in both the YYMMDD and MMDDYY layouts each time you run a query over the File Maintenance data. The original Maintenance Date field of MNTDAT will naturally have dates in both layouts, which is friendliest for optimal processing by the programs that write out the… Read more »

Jun 4, 2019

Don’t Miss This Week’s Dashboard Dive: Loan Risk Score Analysis

Don’t Miss This Week’s Dashboard Dive: Loan Risk Score Analysis

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tool #473, the Loan Risk Score Analysis dashboard.  Have you been looking for an easy way to review your loan portfolio by credit quality?  Or perhaps a deeper understanding of delinquent loans and the credit scores those… Read more »

Jun 3, 2019

Jump into a Dashboard Dive: Loan Risk Score Analysis

Jump into a Dashboard Dive: Loan Risk Score Analysis

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tool #473, the Loan Risk Score Analysis dashboard.  Have you been looking for an easy way to review your loan portfolio by credit quality?  Or perhaps a deeper understanding of delinquent loans and the credit scores those… Read more »

May 30, 2019

Skills learning is key in second Asterisk Intelligence Week event of 2019

Asterisk Intelligence, a data analytics team at CU*Answers, successfully concluded hosting their fourth data analytics educational event named Asterisk Intelligence Week. The 4-day event held mid-May was attended by 30 individuals from credit unions across the United States, all users of the CU*BASE® core processing software offered by CU*Answers. All sessions were free to attend […]

May 29, 2019