Active Beta

What is “Active Beta”?

A Collaborative Beta Project for Credit Union Executives

Tools Currently in Active Beta

  • #1210:  Self Directed Data Floods
  • #1310:  Library Statistics Dashboard
  • #1315:  Why your Members Call
  • #1670:  Loan Productivity Analysis Dashboard

How can we get tools to your desk faster, especially tools which are better tested in a real-world environment than in a controlled laboratory?  Even more importantly, how can we tap the wealth of knowledge and experience held by your teams, to help us make better products for all our partner credit unions?

Welcome to Active Beta, our solution to increase speed to market on our most valuable toolkits, while engaging our cooperative Network for real-world testing, feedback, and vision.  For projects in Active Beta, we conduct a minimal amount of basic testing and quality assurance pre-release reducing our development time, getting tools in our Credit Union’s hands much quicker.  You’ll have a period of time to use and value from these dashboards with your live member data, providing comments and recommendations along the way.  Your feedback is much more than glitch reporting.  We rely on you to give us unique insights in how these tools can best integrate into your existing operations, maximizing value to the credit union, and ultimately transforming a tool into a valuable workhorse your teams will WANT to use each day.

What should I do differently when using an Active Beta Feature?

Staying alert, and thinking critically while using an Active Beta feature are both best practices we’d recommend that you implement.  CU*BASE is such a dynamic environment, where each credit union has slightly different vendor relationships, service providers, product and service configurations, and everything else which makes each credit union unique.  It would be virtually impossible to test functionality of each tool using each unique combination of vendor relationships and product and service configurations, effectively increasing our testing costs while reducing effectiveness. Most commonly, we see specific product or vendor compatibility issues being identified during our active beta periods.

Staying alert, and thinking critically of the data presented can help identify these potential short-comings in an active beta feature.  Should you notice any if these situations, or have any other comments or recommendations on an Active Beta tool we want to hear from you.  Please be sure to report all issues, comments, or recommendations you have on our Active Beta features so your feedback is heard and addressed.

How do I provide feedback on tools in Active Beta?

Use the Active Beta Improvement Submission Form to provide Active Beta feedback will ensure that your comments get routed to the Asterisk Intelligence team for research, review, and if needed escalation to programming.  We rely on these comments for the continued improvement on these features, as well as the eventual graduation out of Active Beta status.

Active Beta Improvement Submission Form

How long are tools kept in an Active Beta status?

Our goal is to graduate tools out of Active Beta within 6 months of the original release date.  However, graduation is dictated by confidence and functionality, not an arbitrary amount of time.  We review tool usage statistics on Active Beta features.  If after 6 months, we feel that usage and client feedback has not been sufficient to graduate the tool, additional time and efforts will be taken to increase tool usage and testing initiatives prior to graduating the tool out of Active Beta status.

Want to learn more about Active Beta?  Contact us at AI@cuanswers.com

Updated
October 16, 2019

CU*BASE Favorites from AuditLink: Audit CU File Maintenance

CU*BASE Favorites from AuditLink: Audit CU File Maintenance

The File Maintenance Inquiry screen is used to monitor file maintenance activity made by various programs throughout CU*BASE.  Data from the CUFMAINT file is displayed with the most current activity at the top. This includes data from the CUFMNT file, as well as additional data not included in CUFMAINT.  Each month, an additional month’s data is added… Read more »

Dec 14, 2020

It’s Thursday of Asterisk Intelligence Week!

It’s Thursday of Asterisk Intelligence Week!

The Asterisk Intelligence Team welcomes you to participate in the final sessions of its 4-day event, Asterisk Intelligence Week.  Attend our live webinars today (Registration required!) Below are several free webinars scheduled today, December 3rd, offered by the Asterisk Intelligence team. Use the links below to register for any class that catches your eye! Introduction… Read more »

Dec 3, 2020

It’s Wednesday of Asterisk Intelligence Week!

It’s Wednesday of Asterisk Intelligence Week!

The Asterisk Intelligence Team welcomes you to participate OnDemand in the Wednesday session of their 4-day event, Asterisk Intelligence Week. Today’s session is Prove It with Data: Strategies and Solutions. Below is an OnDemand curriculum of recorded classes, offered by Asterisk Intelligence and available when you are. Use this curriculum to attend anytime that is… Read more »

Dec 2, 2020

It’s Tuesday of Asterisk Intelligence Week!

It’s Tuesday of Asterisk Intelligence Week!

The Asterisk Intelligence Team welcomes you to participate in the Tuesday session of Asterisk Intelligence Week with OnDemand session curriculum! Today’s session is Report Builder (Query) Skills. Below is an OnDemand curriculum of recorded classes, offered by Asterisk Intelligence and available when you are. Use this curriculum to attend anytime that is convenient for you!… Read more »

Dec 1, 2020

It’s Monday of Asterisk Intelligence Week!

It’s Monday of Asterisk Intelligence Week!

The Asterisk Intelligence Team welcomes you to participate in the Monday session of Asterisk Intelligence Week with OnDemand session curriculum! Today’s session is Building an Audience for Data with Analysis. Below is an OnDemand curriculum of recorded classes, offered by Asterisk Intelligence and available when you are. Use this curriculum to attend anytime that is… Read more »

Nov 30, 2020

CU*BASE Favorites from Asterisk Intelligence: Online Banking Activity Analysis

CU*BASE Favorites from Asterisk Intelligence: Online Banking Activity Analysis

The Online Banking Activity Analysis screen provides a deeper look into member usage across member channels.  You can use this screen to break down both where and how members are logging in to Online Banking, as well as a detailed analysis on days of the week, time of day and popular log in dates. While… Read more »

Nov 24, 2020

Asterisk Intelligence Week Registrations are Open – Join Our Live Webinar Sessions!

Asterisk Intelligence Week Registrations are Open – Join Our Live Webinar Sessions!

The Asterisk Intelligence Team invites you to join them in the Asterisk Intelligence Week event!  Online sessions are December 3rd.  Sessions in Grand Rapids, MI are November 30th – December 2nd.  For people who analyze data or manage data, these sessions discuss skills and strategies for easy data analysis and data management.  Register for one… Read more »

Nov 23, 2020

Asterisk Intelligence Week Registrations are Open – Participate Live or On-Demand!

Asterisk Intelligence Week Registrations are Open – Participate Live or On-Demand!

The Asterisk Intelligence Team invites you to join them in December for the next Asterisk Intelligence Week event!  For people who analyze data or manage data, this educational event offers sessions to expand skills and discuss strategies for proving data’s value to your credit union. The December event offers both onsite and remote sessions on… Read more »

Nov 12, 2020

Don’t Forget, the AB_20.11 Analytics Booth Release Arrives November 15!

Don’t Forget, the AB_20.11 Analytics Booth Release Arrives November 15!

The Asterisk Intelligence Team is excited to present the AB_20.11 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, November 15!  This release features: Added ability for enterprise wide Combined Totals on any Alert Data points (including savings deposits) Creation of an Online Banking Optics dashboard Added key measurements to all Analytics Booth Trend… Read more »

Nov 6, 2020