Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!
Need a way to quickly verify your member during support calls? MemberPass is a new third-party authentication integration in CU*BASE that allows you to do just that! With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union… Read more »
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Client News Moving to Third-Party Service: What You Need to Know
As previously announced, Client News will be shifting to a third-party service, in order to be compliant with Google and Yahoo’s new email requirements. Starting Wednesday, May 8th, Client News will be delivered through Constant Contact – these emails will still incorporate the same great content you’ve grown familiar with, delivered through a new channel…. Read more »
Postponed: Deployment of New Tool for 1Click Unfunded Loan Offers
Originally planned as part of the 24.05 CU*BASE Release, we will be delaying the deployment of Tool #1045 Configure 1Click Unfunded Loan Offers, due to an issue that we have encountered. We will be performing additional research and will provide a new deployment date when we have corrected this issue. Please stay tuned for future… Read more »
Join Us for the 2024 Conversations on Pricing Event!
Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why. The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »
Xtend Network News Update
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective May 2nd, 2024, Muncie Federal Credit Union will be ending their partnership with the Xtend Shared Branching Network. Please visit the Xtend Online Search portal to find a Shared Branch near you!
Time to Vote in the 2024 Xtend Elections!
ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024! Ready to vote? Visit https://xtendcuso.simplyvoting.com and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual Stockholders Meeting on Tuesday, June 25). Click… Read more »
Time to Vote in the 2024 Elections!
ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024! Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »
Join Us for the 9th Annual Conversations on Compliance Event!
Join us for the 9th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 15th, from 9:00 AM to 3:30 PM ET. The morning will consist of presentations by: Jim Vilker, CU*Answers AuditLink Advisor and Brian Knight,… Read more »
In Case You Missed It – Late April 2024
Take a look back at some important topics from the second half of April 2024: Round out Leadership Week with a Golf Outing! Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2! Join Us for… Read more »
Elevating the Member Experience through Digital-First Banking
As financial services evolve at lightning speed, credit unions need solutions that work seamlessly with their core platforms. Join Glia and CU*Answers for our upcoming webinar – Elevating the Member Experience: The Power of Digital-First Banking. Interested in learning more? Click the button below to register today! Register Now
Meet the CU*Answers Education Team – Join Our Upcoming Webinar!
Join our upcoming webinar for an opportunity to meet the CU*Answers Education team and to learn about the educational resources available to our credit union partners. To learn more about the Education Team and the many ways that we can assist your credit union, click the button below to register for our webinar! Register Today
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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