Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
In Case You Missed It – Late January 2025
Take a look back at some important topics from the second half of January 2025: CU Publisher and Mobile App Bundle Pricing Now Available! Take a Look at the CU*Answers University Courses for February! Join Us for a Conversation On Instant Payments Fees for MFA Text Messages Will Begin in April! Tips from Lender*VP: Recommendations… Read more »
Join Us for a Conversation On Plastics – Instant Issue
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows CU*Answers Cards and Payments to explore the complex and exciting world of ATM, debit, and credit cards! Register for our upcoming Conversations on Plastics for a discussion on Instant Issue. Instant… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »
BizLink 247 – Designed for the Unique Needs of Business Members
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
Glia and CU*Answers Present: Building a Virtual Branch with a Human Touch
Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. This webinar will explore how your organization can leverage Glia’s Unified Interaction Management… Read more »
Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps
As previously announced by Google, all developers on Google Play will need to complete a verification process to continue publishing mobile apps. As a reminder, Google has assigned two dates: Starting account verifications (60 days before deadline). Deadline to complete account verifications. Additionally, Google is requiring a few items to be uploaded as part of this… Read more »
Reminder: Weekly Report on APSN Transactions Now Available
In case you missed our earlier announcement: in light of the updated guidance from the NCUA, if your credit union would like to manually review and have the option to refund Automated Non-Return (ANR) and Insufficient Funds (NSF) fees for potential Approved Positive, Settled Negative (APSN) debit card transactions, the Asterisk Intelligence team has constructed a… Read more »
Two for Tuesday with CEO Geoff Johnson – 01/28/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Get Registered for CU*Answers University Week!
CU*Answers University Week is coming July 21 – 24! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to get started. Learn More
Join Us for a Live Demo of Retailer Direct
Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union.
If you’d like a deeper dive into these features, Lender*VP invites you to join our upcoming webinar as we present a live demo of Retailer Direct! To register, click the button below. Register Today
Lender*VP Invites You to Learn All About Rise Loan Payment Solutions
Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now
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