Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Learn All About the New Auto Loan Application & Auto Loan Storefront
The Lender*VP and IRSC teams invite you to join us for one of our upcoming webinars, as we dive into the NEW online banking Auto Loan Application and Auto Loan Storefront! We will share details on new features and functionality, including: Customization options Gathering more co-applicant/joint info Ability to gather more information about the collateral More… Read more »
Reminder: New Bureau Servicing Fee for Equifax Clients Beginning 10/1/25
Attention all clients using Equifax for credit pulls (for primary and backup bureau): Starting October 1st, 2025, you will see a new Bureau Servicing Fee on your monthly invoice for $25/month. This fee is a result of increased costs that we incurred in our renewed agreement with Equifax. If you have any questions, please reach… Read more »
CUaxis Credit Unions: Join Us for Our September Education Series!
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in September, where we will explore services and features available to your organization. These courses will be held between Monday, September 22nd and Friday, September 26th. Below is a list of all sessions we will be hosting during CUaxis University Week…. Read more »
Changes Coming to LoanPay Xpress!
As you’ve likely heard by now, Magic-Wrighter recently became SWIVEL! We’ve been in close contact with SWIVEL as they outline their timeline to transition our mutual LoanPay Xpress clients to the new SWIVEL Pay system. We wanted to make you aware of what we know so far. While we don’t anticipate needing to change the daily file transmissions we… Read more »
Reminder: Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24 per valuation to $0.26 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Join Us for a Conversation on Native Receipts – Demo and Discussion
Join CU*Answers Imaging Solutions for a Conversation on Native Receipts! With Native Receipts, your credit union has a modern look and feel, with the option to send receipts to member storage in It’s Me 247 online banking. This event will feature a demo of Native Receipts, followed by an open discussion on strategies and procedures as well as… Read more »
Join Us for Conversations On What’s Next for CBX!
In 2025 our task has been to complete the initial transition of some 20,000 screens from the GOLD user interface to the CBX web browser interface, to set a new foundation for the next 25 years of development. Even as the dust is still settling on the transition from GOLD to CBX, we are turning… Read more »
Learn All About Mortgage Servicing – Join Our Upcoming Webinar!
Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! We will discuss how our collaborative efforts can help relieve your credit union’s lending staff of ongoing duties related to the servicing of your mortgage portfolio. Our mortgage servicing solutions include the handling of your… Read more »
Two for Tuesday with CEO Geoff Johnson – 9/9/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
We’re Excited to Announce that TLC Courses for CBX are Now Available!
The CU*Answers TLC courses have recently been updated! These refreshed courses now include details for CBX, while also sporting modern redesigns. Our teams worked diligently to review and update the content of each of these courses; we encourage your staff to check them out the next time you log into TLC! Currently, TLC courses for both CBX… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
CUaxis Credit Unions: Join Us for Our September Education Series
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in September, where we will explore services and features available to your organization. These courses will be held between Monday, September 22nd and Friday, September 26th. Click the button below to register. Register Now
Learn All About Mortgage Servicing
Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! Interested in learning more about how our teams can fast-track your financial institution to a stress-free mortgage servicing experience? Click the button below to register today! Register Today
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