Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
A Note from Network Services: Recently-Disclosed Vulnerabilities to Cisco Hardware/Services
The Cybersecurity & Infrastructure Security Agency (CISA) recently shared information on vulnerabilities for Cisco Adaptive Security Appliances (ASA). Your credit union may have received separate communications regarding these vulnerabilities under Emergency Directive 25-03. CU*Answers Network Services does not use any of the products or services affected by these vulnerabilities. As such, there is no impact… Read more »
In Case You Missed It – Late September 2025
Take a look back at some important topics from the second half of September 2025: AuditLink Invites You to Join a Conversation on Fraud! What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending Need to Update Your Contacts for CU Publisher or Mobile App Notifications? Take a Look at the CU*Answers… Read more »
5300 Call Report: 3rd Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q325 Call Report any time after October 1, but be… Read more »
Two for Tuesday with CEO Geoff Johnson – 9/30/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Action Required for FIS SSO Migration – December 19th Deadline
Attention all FIS clients who use SSO (single sign-on) for eZCard/MyCardStatement FIS is requiring that all clients currently using SSOv3 (Single Sign-on Version 3) for eZCard/MyCardStatement perform a migration to SSOv4 (Single Sign-on Version 4). This will require development work by CU*Answers (FIS will not be covering the cost of this project). As such, credit… Read more »
Join Lender*VP to Learn About the New Refresh Decision Feature for FUEL!
Lender*VP invites you to learn about the NEW Refresh Decision option for FUEL! Arriving with the 25.10 release, the FUEL Refresh Decision feature will allow for a new decision without the need to perform another pull on an applicant’s credit file. We’ll highlight key details and help prepare your credit union to make the most… Read more »
Pull Up a Seat for a Learning Café Session
Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements, such as: How to configure a Financial Statement (including structure set up and code definition) Modifying a report Copying an existing report If you’d like to learn more about utilizing these… Read more »
CU*BASE Release 25.10 is Arriving Soon!
CU*BASE Release 25.10 Online, Self-Processor, and Site-Four Release Date is October 12 Documents 25.10 Release Summary 25.10 New and Updated Tool Summary 25.10 Database Changes Summary Training Attend a release review webinar! Tuesday, September 30 @ 3:30 PM – 4:30 PM ET Tuesday, October 7 @ 3:00 PM – 4:00 PM ET Click Here to… Read more »
Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
Reminder: Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24 per valuation to $0.26 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join Network Services for our October Boot Camp
Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now
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