Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
You may also want to check out the press release section.
ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 16, 2023! Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »
CU*BASE GOLD Favorites – Part 2: Removing a Tool from Your Favorites List Need a quick way to show your staff how they can remove a tool from their Favorite Tools list in CU*BASE? Refer them to this video, which has been viewed 1,911 times! Play Video Check out our entire collection of video tutorials… Read more »
Register for the 2023 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
Take a look back at some important topics from the second half of April 2023: Join Us for the 2023 CU*Answers Leadership Conference! CU*BASE Release 23.05 is Arriving Soon! Round out Leadership Week with a Golf Outing! Create and Maintain Your Own MOP Sites with MOP Manager Haven’t Upgraded to Vertical Receipts Yet? Reach Out… Read more »
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations to mandates, and everywhere in between, Conversations on Plastics is another avenue that allows Cards & Payments to explore the complex and exciting world of ATM, debit, and credit cards! Join our upcoming session on May 17th as we discuss FUEL Authorizations. Join… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »
Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the second session of the 2023 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »
CU*BASE GOLD Favorites – Part 1: Saving a Tool as a Favorite Need a quick way to show your staff how they can save a tool as a favorite in CU*BASE? Refer them to this video, which has been viewed 8,153 times! Play Video Check out our entire collection of video tutorials in the Show Me… Read more »
The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Use the button below to register for one of the upcoming webinars. Register Now
Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
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Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
The next GOLD updates are currently scheduled for:









