Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Two for Tuesday with CEO Geoff Johnson – 6/27/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
5300 Call Report: 2nd Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 2nd Quarter Update Before you start working on your 2nd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q223 Call Report any time after July 1, but be sure… Read more »
Meet the Newest Member of Our Family – Servicer Edition!
Do you work with CUSOs or other businesses that offer mortgage, commercial or consumer lending and need a comprehensive suite of account servicing tools? Register below for one of our webinars to get a high-level overview of the Servicer Edition platform and how it can benefit the business owners you serve! Tuesday, July 18th 3:00… Read more »
Video of the Week: Posting a Payroll
Posting a Payroll Need a quick way to show your staff how they can use CU*BASE to post a payroll? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!
The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on Widgets – learn from other credit unions on what widgets they are currently using within online banking and their mobile app. Hear what member feedback has been on Widgets and share what other… Read more »
Take a Look at the CU*Answers University Courses for July!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! Monday, July 10 10:00 AM – 11:00 AM ET Interviewing Skills with a Credit Union Slant Register for web conference … Read more »
Review Organizational Relationships with this Convenient Scorecard!
With an Organizational Relationship Scorecard from Asterisk Intelligence, you can enhance your periodic reporting packets with a greater understanding of data usage and transaction patterns. This Scorecard can provide insight into the net relationships of your business/organizational population, how check processing ranks within overall transaction volume, and more. This single page report is presented in… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2023, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $52.50 per month to $55.00 per month, while valuation costs will increase from $0.21 per valuation to $0.22 per valuation. These price increases will apply to all clients using the service, including current… Read more »
Updating All Credit Unions to the MOP 2.0 Look
The IRSC (Internet Retailer Support Center) is planning to update all credit union MAP & MOP sites over to the updated MAP & MOP 2.0 look and feel – this will match the style of It’s Me 247 online banking, as well as your credit union mobile app. These updates include a new version of… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join Network Services for our October Boot Camp
Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now
Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act
Do you have supervisory personnel who would like to learn more about the configurations and operation of CBX tools for use in monitoring, evaluating, and reporting on events associated with BSA compliance? Encourage them to register for our upcoming webinar! Use the button below for more information and registration. Register Now
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