Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Increase to Network Services Labor Costs Arriving 8/1/23
We appreciate your continued trust in Network Services as your provider of quality IT solutions. We have been serving our clients with excellence and integrity for more than 20 years, and we are committed to maintaining our high standards of service. However, as you may be aware, the costs of hardware and labor have risen… Read more »
Pull Up a Seat for a Learning Café Session
Join Lani Lowing for this month’s Learning Café! Lani will lead a discussion on the many educational resources available to CU*Answers clients and what options might best fit the needs of your teams and staff members. Topics discussed will include: How to register for a course Reference materials available Show Me the Steps Our OnDemand… Read more »
Video of the Week: Working a Follow-Up
Working a Follow-Up Need a quick way to show your staff how they can work a follow-up in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Leadership 2023 Recap: Spanish Localization Now Available in Online Banking!
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! We’ll be delivering several announcements on hot topics from Leadership and why our teams are excited to deliver these new offerings and enhancements to the network! First up, we’re excited… Read more »
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Updated Message for Failed Online Banking Login Attempts
Beginning Tuesday, July 11, members will see an updated message in It’s Me 247 Online Banking if they attempt a login with invalid information in the username or password fields. Regardless of which information is incorrect, the message will now display “Login failed. Invalid username or password.” Previously, this message would indicate which piece of… Read more »
Strategic Shorts: Favorite Trends in Analytics Booth
Analytics Booth helps credit union executives and managers capture, visualize, and use data analytics to guide their business decisions and minimize risk. Strategic Shorts is a video series that teaches you how to accomplish this. In today’s video, Josh Peacock highlights how to “favorite” your trends. When activated, Favorites allows you to pinpoint information without… Read more »
Learn About the Latest Updates to the NCR Integration Beta – Join this Conversation on ITMs!
Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Is your credit union interested in partnering with NCR to bring CU*BASE to their Interactive Teller Machines? Join this upcoming session for an update on the NCR Integration Beta. Join the conversation and add your voice to what is happening in the world of… Read more »
A Note from SettleMINT: Price Increase for Paymentus Products and Services, Plus Transaction Rate Increase
Attention Paymentus Bill Pay Credit Unions Earlier this year, we shared details on price increases that will be affecting clients using Paymentus bill pay and P2P products (formerly known as Payveris). As a reminder, all Paymentus products and services will see a 3% price increase, effective July 1st, 2023. Attached to the associated email is… Read more »
Join Us for a FREE Education Express Webinar!
Tuesday, July 25 3:00 PM – 3:30 PM ET This Month’s Focus The Innovation Center The National Center for Collaboration & Innovation (also known as the Innovation Center) is a forward-looking venture between CU*Answers and its customer-owners. Designed to inspire the use of cooperative business design and investment, the Innovation Center is a hub where… Read more »
CUaxis Credit Unions: Join Us for Our September Education Series
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in September, where we will explore services and features available to your organization. These courses will be held between Monday, September 22nd and Friday, September 26th. Click the button below to register. Register Now
Learn All About Mortgage Servicing
Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! Interested in learning more about how our teams can fast-track your financial institution to a stress-free mortgage servicing experience? Click the button below to register today! Register Today
Take a Look at the CU*Answers University Courses for September!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Learn More
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