Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
The AB_23.06 Analytics Booth Release Arrives June 25th
The Asterisk Intelligence Team is excited to present the AB_23.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 25th! This release features: A revamped Trends homepage, with a more data-driven look and methodology Category cards for all data point collections; balance data, cash data, and all the rest Enhancements to ‘Learn from… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2023, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $52.50 per month to $55.00 per month, while valuation costs will increase from $0.21 per valuation to $0.22 per valuation. These price increases will apply to all clients using the service, including current… Read more »
License Verification Tool is Now Available with MOP 3.0!
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
Don’t Miss Out – Join Us for the 2023 Leadership Golf Outing!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2023 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 22 8:30 AM ET… Read more »
Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher
Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »
Join Lender*VP for a Conversation on the FUEL Decision Model!
Join the Lender*VP team for a deep dive into the FUEL Decision Model! Do you need a solution for automated decisions? Maybe you already use FUEL but want to see how other credit unions are using it too! What questions do you have about FUEL? This is the perfect opportunity to share these with the… Read more »
Two for Tuesday with CEO Geoff Johnson – 6/6/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Recent MOVEIT Vulnerability and the Impact to CU*Answers Clients
According to publicly available reports, malicious actors exploited a MOVEIT vulnerability on May 31, 2023 to bypass and improperly access files on MOVEIT systems. This was a Zero Day attack, meaning there was no notice or patch available until after the attack took place. Estimates are that 2,500 attacks occurred in the United States, primarily… Read more »
Video of the Week: Performing a Cash Advance Transaction
Performing a Cash Advance Transaction Need a quick way to show your staff how they can post a cash advance for a member in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Coming Soon: RDC Auto-Enrollment Within Your Credit Union’s Mobile App
We are pleased to announce that the much anticipated RDC auto-enrollment in credit union mobile apps is on its way this summer! Your credit union has been scheduled to receive this exciting new enhancement in the next few months. On your scheduled date we will pull in your existing daily limits and other settings from… Read more »
Strategic Income Solutions’ AI Chat
During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More
Take a Look at the CU*Answers University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Learn More
Join Network Services for our May Boot Camp
Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Register Now
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