Client News provides the information you need to stay current with what’s happening.
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Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Join Us for a 1Click Loan Workshop!
Ready to expand your loan portfolio? Instead of offering yesterday’s member generated applications, you can offer pre-approved, guaranteed loan accounts to targeted members via It’s Me 247 desktop and mobile banking! No application, no credit pull, and no underwriting. Members are identified based on credit union defined criteria. Acceptance of the offer is member-driven and… Read more »
New Enhancements Available for CU Publisher Admins
Admins Get Enhancements! Starting today, CU Publisher Admins can now create new CU Publisher users for their team. Admins can even create other admins too! To access this new feature, simply log into CU Publisher and look for the purple Add User icon. Enter your team member’s information, CU Publisher access, and Admin privilege, and a… Read more »
Join Us for a Conversation on Interactive Teller Machines
What’s going on with ITM vendors? What interfaces are in production today and what’s being built? How do you get started? Join the conversation and add your voice to what is happening in the world of teller technology alternatives. Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! We want your input on… Read more »
Did You Update Your Automated Queries After the Release?
Don’t forget: the 23.10 Release of CU*BASE was implemented on October 8th. Be sure to review database changes before running queries for this month. Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »
Join AuditLink on November 15th to Learn About our Cooperative Approach to Vendor Management
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Wednesday, November… Read more »
Two for Tuesday with CEO Geoff Johnson – 11/7/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
CU Info Offers a Convenient Way to Update Your Credit Union’s Information!
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
Coming Soon: RDC Auto-Enrollment Within Your Credit Union’s Mobile App
We are pleased to announce that your credit union will soon be receiving RDC auto-enrollment in your credit union mobile app! On your scheduled date, we will pull in your existing daily limits and other settings from eDOC to the new configuration in CU*BASE. You can then decide whether you want to take advantage of… Read more »
Video of the Week: Tips & Tricks for CU*BASE – Part 4: Selecting Multiple Items
Tips & Tricks for CU*BASE – Part 4: Selecting Multiple Items Need a quick way to show your staff how they can use the keyboard to select multiple items in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join Network Services for our May Boot Camp
Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Register Now
The 2025 CU*Answers Leadership Conference is Coming
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More
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