Client News provides the information you need to stay current with what’s happening.
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Prevent Fraud with Positive Pay for Your Business Members
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
Have You Received Your SimplyVoting Ballot for the 2024 CU*Answers Elections?
ATTENTION CU*ANSWERS STOCKHOLDERS CU*Answers Stockholders: if you have not yet received an email ballot from SimplyVoting, we recommend that you check your spam folder and/or contact your credit union’s IT department to ensure this is nor being blocked by any filters. As a reminder, votes can still be submitted in-person at the 2024 CU*Answers Leadership… Read more »
Conference Materials Now Available: 9th Annual Conversations on Compliance Event
Conference materials from our 9th annual Conversations on Compliance event are now available for you to review/download! We appreciate the continued engagement and input from our network partners as we face new topics and emerging risks in the fields on auditing and compliance. Whether or not you were able to attend this year’s event in-person,… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Education Around the Corner – Keeping You Informed of the Latest Webinars and Events
As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner. Education Around the Corner highlights upcoming education opportunities, and provides a look at: How to find upcoming classes, including Education Express and Learning Café sessions. How to register for events. Discussions on… Read more »
Round out Leadership Week with a Golf Outing!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2024 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 27th 8:30 AM ET… Read more »
Check Out Our New Video on the 1Click Offers Member Experience!
A new video is now available on our OnDemand site, detailing the member experience for 1Click Offers! Take a look at this video to see how 1Click Offers will appear for members inside It’s Me 247 online banking, the process of accepting a loan and signing documents, plus details on how accepted offers will appear… Read more »
Now Available: New Table for Unique Membership Identifier
As of this morning, May 21st, we have implemented a project that creates a new cross-reference table that generates a Unique Membership Identifier (UMI) and stores that value in a database file. This cross-reference ID is generated based on account number, not by social security number. This allows for more ease of use for special… Read more »
Two for Tuesday with CEO Geoff Johnson – 05/21/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
CU Info Offers a Convenient Way to Update Your Credit Union’s Information!
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
2026 Education Catalog
Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog
New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
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