Client News provides the information you need to stay current with what’s happening.
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Support Your Monthly Marketing Needs with CU*Answers Cooperative Campaigns!
Monthly Marketing Collateral! CU*Answers Cooperative Campaigns offers monthly marketing materials in a variety of sizes, available at any time! You can bundle and save or pick and choose the designs that fit your needs – our Cooperative Campaigns are designed to be flexible. See something you like, but can’t find it in the size you… Read more »
A Reminder About LOS Improvements: Impact to Credit Cards and Lines of Credit
As a reminder, the Online LOS Improvements Phase 1 project affects all online credit card users, regardless of your LOS, and anyone who uses % for payment for their LOCs. Before this project went in on January 28th, 2024, the review date and maturity date for both credit cards and LOCs were being set according to… Read more »
Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher
Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »
Reminder: The AB_24.06 Analytics Booth Release Arrives June 16th
The Asterisk Intelligence Team is excited to present the AB_24.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 16th! This release features: New Trends Data Points Brand-New Ratios Feature Enhanced Alerts Capabilities And more! View the Release Summary Learn More About the Analytics Booth Release Join the Asterisk Intelligence Team for a… Read more »
Have You Signed Up for the Q3 and Q4 CU*Answers Quarterly Contests?
CU*Answers Quarterly Contests Have you signed up for the CU*Answers Quarterly Contests? Our Quarterly Contests are FREE to participate in, with the option to purchase the prize and guarantee a winner from your Credit Union. There is still time to sign up for Q3 and Q4 and give your members the opportunity to win fun… Read more »
New Configuration Now Available – Waiving NSF/ANR Fees for ACH ‘Retry’ Items
As of Monday, June 10th, we have deployed a new configuration which allows your credit union to waive NSF/ANR Fees for ACH ‘retry’ items. This includes a configuration flag that your credit union can set, should your credit union wish to waive these fees. For more information on this configuration, click here to view our… Read more »
Arriving 6/18: Update for Collateral Records & Impact to Third-Party LOS Users
On Tuesday, June 18th, we will be deploying a project for third-party loan origination systems that build collateral records to populate the title tracking field with the default assigned to the collateral type. For third-party LOS users only: The project affects all third-party LOS users for both current and future collateral records. This project will… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Prevent Fraud with Positive Pay for Your Business Members
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
Two for Tuesday with CEO Geoff Johnson – 06/11/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join Us for a Dive into Administrator Features Available in TLC!
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Click the button below to register today! Register Today
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