Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Attention: HA Rollover for CUAPROD2 Environment This Weekend – Updated Details for Connectivity Testing
The following information applies to credit unions operating in time zones that will be impacted by the CUAPROD2 Rollover, which is scheduled to begin on Sunday, November 15th. As a reminder, CU*Answers will be testing our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center… Read more »
Join a Conversation on CU*PAY – Help Shape the Future of Payment Processing
CU*PAY is building the payments system that credit unions deserve – cooperatively owned and priced for the institutions that build it. Join a Conversation on CU*PAY to hear what your peers are saying about their card processing platform! During our upcoming session, we’ll discuss where we are currently at with the CU*PAY build. We’ll also… Read more »
Join Us for a Dive into Administrator Features Available in TLC!
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »
Lender*VP Presents an Overview and Discussion on 1Click Limit Increases
Now available as part of the CBX 26.10 Release are new limit increases for 1Click Loans. The Lender*VP team invites you to join our upcoming webinar to learn all about this feature. We’ll provide a closer look at this enhancement and discuss how your credit union can deliver pre-approved credit limit increases to members in… Read more »
An Open Discussion on CU*Chat – From the Current Experience to Future Enhancements
A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless and secure via CU*Chat! Plus, any documents or images the borrower sends will… Read more »
Online Credit Cards: Loan Creation and Card Embossing
Do you have new or current staff who would like to review the steps for creating a credit card loan in CBX? Are they interested in a refresher on how to modify a loan after a credit report is pulled? Join us for a discussion on these processes, as well as card embossing – we’ll… Read more »
Two for Tuesday with CEO Geoff Johnson – 11/10/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
2026 Education Spotlight – Reports and OUTQs: Navigation Tips and Tricks
This course takes a detailed look at the functions available within the core that assist staff in delivering superior service to members. By the completion of this course, participants will be able to: Obtain stored reports. Use the Search feature. Learn about OUTQUES. Click the button below to register for our upcoming session: Monday, December… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, November 12th 4:00 PM – 4:30 PM ET This Month’s Focus Review Year-End Tasks for November & December 2026 During our upcoming Education Express session, Monica Boguszewski will detail Year-End items for November and December. Topics covered will include: Tax forms handling Tool #916 Verifying shares & certificates (1099 INT reporting) Verifying loan categories… Read more »
Join Us for CU Publisher Community Hour
Looking for a place to ask questions, share feedback, or learn more about CU Publisher? Join us for CU Publisher Community Hour! This new monthly drop-in Zoom session is designed to bring together credit unions and the IRSC team for open discussion, Q&A, best practices and shared learning opportunities. Click the button below to register… Read more »
Overview and Discussion on 1Click Limit Increases
Arriving with the CBX 26.10 Release are new limit increases for 1Click Loans. The Lender*VP team invites you to join our upcoming webinar to learn all about this feature. We’ll provide a closer look at this enhancement and discuss how your credit union can deliver pre-approved credit limit increases to members in just a few clicks! Use the button below to register now. Register Now
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join Us for CEO Strategies 2026
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
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